OPERATIONS & MGMT CONSULTANT II - SES - 60002393

State of Florida•Tallahassee, FL

9d•$42,463 - $151,193•Onsite

About The Position

This position works administering the protective investigations training aspect of the Family Safety Program. It serves as a primary source representative of the Department, and Circuit 2 and Circuit 14 service area. It increases the positive visibility of the Department and serves as a catalyst for the provision of more rapid resolution of operational programs of direct services to clients.

Requirements

Methods of data collection and analysis.
Basic management principles and practices.
Collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
Organize data into logical format for presentation in reports, documents and other written materials.
Conduct fact-finding research.
Utilize problem-solving techniques.
Work independently.
Understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
Plan, organizes, and coordinates work assignments.
Communicate effectively.
Establish and maintain effective working relationships with others.
Family Services Professional Certification / FL Child Welfare Certification
Driver’s License

Responsibilities

Managing Protective Investigations training units in Circuits 2 and 14.
Monitoring and ensuring accomplishment of programmatic and managerial goals and objectives for the above-mentioned units in accordance with statewide and district goals and objectives.
Management and delivery of preservice training for all child protective investigators in Circuits 2 and 14.
Conducting special quality assure reviews upon request.
Handling of investigations of special incidents and/or complaints regarding Department programs.
Coordinating with the Program Administrators the development and implementation of corrective actions in order to improve service delivery.
Managing the training budget and approving and processing vouchers, invoices and requisitions.
Administering the assessment of staff development needs and securing needed in service training.
Overseeing and track certification process for all child protective investigators and Supervisors in Circuits 2 and 14.
Administering the assessment of staffing needs and, when vacancies occur, providing consultation to Operations Program Administrators and line supervisors in screening, interviewing and hiring of direct service employees.
Coordinating and facilitating community training requests within Circuits 2 and 14.
Providing case consultation when needed or requested.
Serving as "acting Operations Program Administrator when needed or requested.
Serving as the Mentor Program Coordinator for Circuits 2 and 14.
Establishing and maintaining an effective working relationship with governmental officials and community service organizations in the service area.
Promoting an effective working relationship with NW Region Program Office staff as well as other agency programs not directly supervised by the service areas.
Representing Circuit 2 and 14 on operations related workgroups.
Attending and participating in community projects/meetings in conjunction with the Community Development Administrators in Circuit 2 and 14.