REGULATORY SUPERVISOR/CONSULTANT - SES - 64080512

State of Florida • Tallahassee, FL

22h • $40,475 - $43,000 • Onsite

About The Position

This position is responsible for supervising regulatory staff within the Board of Medicine’s Post-Licensure Unit. The Post-Licensure Unit supervisor position primarily oversees post-licensure activities for medical doctor, physician assistant, and anesthesiologist assistant professions including license renewals, reactivations, and other license status changes.

The specific duties and responsibilities of the position include:

All supervisor duties for three (3) Regulatory Specialist II positions. This includes, but is not limited to, hiring and selection, developing performance plans, conducting performance appraisals, planning, and directing their work, approving leave, and taking disciplinary action as appropriate. It also includes the responsibility for ensuring staff receive necessary training, that staff meetings are conducted on a regular basis, and that effective methods are utilized for optimal communication;
Assisting with the development of policies, procedures, applications, and forms related to post-licensure activities;
Supervises staff responsible for renewals and reactivations of applicable Board of Medicine professions. This includes monitoring staff, performing background checks, ensuring deadlines are met, making changes in LEIDS, processing applications/reactivations if necessary and issuing refunds as appropriate;
Works with MQA’s renewal team and Licensure Services to complete the above duties and responsibilities;
Assists in coordinating the preparation of meeting agendas;
Responds to applicable zzzz mailboxes;
Researches laws, rules and regulations in preparing correspondence for the Governor, Secretary of the Department, Board Chair, Executive Director, and Program Administrator;
Ensures intake and referral of inquiries to the office are handled with optimal customer service and that receipt, recording, and distribution of mail is accomplished timely and accurately;
Participates in the Board office management and leadership team;
Represents the Board and the department at meetings as needed and delivers presentations related to projects;
Handles special projects and activities as assigned, coordinates functions with other team members as needed, and performs other related work as required including serving on process improvement teams and other work groups.

Requirements

• Ability to compile, organize and analyze data.
• Ability to investigate, analyze, and resolve complaints.
• Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Experience with Microsoft Office (Word, Excel, Outlook).
• Must be physically present in the office to effectively perform job duties and responsibilities.
• Must be able to learn and communicate effectively, orally and in writing, in English.

Responsibilities

• Supervise three (3) Regulatory Specialist II positions, including hiring, performance management, directing work, approving leave, and disciplinary actions.
• Ensure staff receive necessary training, conduct regular staff meetings, and utilize effective communication methods.
• Assist in developing policies, procedures, applications, and forms for post-licensure activities.
• Supervise staff responsible for renewals and reactivations of Board of Medicine professions, including monitoring, background checks, deadline management, LEIDS updates, application processing, and refunds.
• Collaborate with MQA’s renewal team and Licensure Services.
• Assist in coordinating the preparation of meeting agendas.
• Respond to designated email inboxes.
• Research laws, rules, and regulations to prepare correspondence for high-level officials.
• Ensure timely and accurate intake, referral, recording, and distribution of mail and inquiries with optimal customer service.
• Participate in the Board office management and leadership team.
• Represent the Board and department at meetings and deliver presentations.
• Handle special projects, coordinate functions, and perform other related work, including process improvement initiatives.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed