Operations Manager (Transmission)

Xcel Energy • Maple Grove, MN

1d • Hybrid

About The Position

Provides leadership and oversight for the NSP Transmission Trucking Department, supervising approximately 40–50 bargaining-unit truck drivers and office staff. The department supports safe, efficient delivery of materials and equipment and coordinates crew mobilizations for transmission line and substation projects and other business units across the five-state NSP operating territory.

Ensures safe, reliable, compliant, and cost-effective operations across multiple functions, facilities, and resources through consistent application of policies, procedures, and operational standards. Drives continuous improvement, resource optimization, customer satisfaction, and operational performance while aligning work with corporate and business-unit strategies, goals, objectives, and performance metrics.

The position requires rotating shifts and/or on-call availability. Xcel Energy supports a hybrid work model, with many roles expected to work onsite three days per week, though expectations vary by role, team, and business needs.

Requirements

• Five or more years in utility-system or power-generation design, construction, operations, engineering, or maintenance, or in related industries or fields, or equivalent.
• Demonstrated technical expertise in a specific functional area, including standards, procedures, and applicable government and environmental regulations.
• Operational knowledge of work and asset management and analytical/reporting applications.
• Demonstrated ability to lead change and communicate company and business-area strategies and objectives to varied stakeholders.
• Proven results achieving performance and operational metrics and driving process adherence.
• Demonstrated understanding of utility finance.
• Demonstrated experience working as or with bargaining-unit employees.
• Ability to work rotating shifts and/or be on call.

Nice To Haves

• At least three years of supervisory experience leading employees who hold commercial driver’s licenses (CDLs).
• Completion of an approved apprenticeship program in a relevant craft or trade.
• Associate or technical degree.
• At least three years of experience operating commercial vehicles and/or heavy equipment.

Responsibilities

• Provide visible safety leadership and help create, implement, and continually improve a strong safety culture in partnership with the Safety Consultant.
• Promote real-time safety accountability through participation in safety meetings, job briefs, audits, training, accident investigations and event assessments, and job-site observations.
• Evaluate team performance using operational efficiency, reliability, and quality metrics, and take corrective action where appropriate, emphasizing process adherence and data integrity.
• Identify continuous-improvement opportunities and drive process changes through collaboration and clear expectations.
• Provide direct leadership for crew effectiveness, quality, and productivity; maintain a presence in the work environment and help remove barriers involving prerequisites, materials, stakeholders, and other issues.
• Ensure crews have the appropriate composition and skills to meet operational, reliability, customer, and financial objectives.
• Assist with resource forecasts and provide input to longer-term work plans.
• Recruit employees, participate in workforce and development planning, establish expectations, manage performance, provide training and coaching, and support employee engagement.
• Represent the organization in bargaining-unit discussions, grievances, corrective actions, and development matters.
• Build and maintain effective internal and external relationships with groups that support Operations.
• Use knowledge of systems and resources to assist employees, work groups, customers, and stakeholders; enable crews to resolve issues and improve satisfaction.
• Oversee and coordinate work execution and documentation in accordance with company policies and procedures, labor agreements, and regulatory standards.
• Support and ensure completion of required compliance and technical training; establish, monitor, and track regulatory compliance processes.

Benefits

• Annual incentive program
• Medical/pharmacy plan
• Dental insurance
• Vision insurance
• Life insurance
• Dependent care flexible spending account
• Health care flexible spending account
• Health savings account, if enrolled in an eligible health plan
• Limited-purpose flexible spending account, if enrolled in an eligible health plan and HSA
• Transportation reimbursement account
• Short-term disability
• Long-term disability
• Employee assistance program
• Fitness center reimbursement, if enrolled in an eligible health plan
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off
• Holidays
• Volunteer paid time off
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed