About The Position

The Operations Manager is the primary operational leader for a manufacturing facility, responsible for leading day-to-day operations while ensuring a safe, efficient, and profitable operation. The role provides accountability across production, scheduling, materials, quality, maintenance, shipping, inventory accuracy, and workforce development, aligning facility performance with company objectives and customer commitments. Safety is the highest priority, and the Operations Manager is expected to foster a culture in which employees go home safely every day while the facility meets operational, financial, and quality objectives. The role works closely with Engineering, Project Management, Purchasing, Master Scheduling, Safety, Quality, Executive Leadership, and other facilities. It directs manufacturing functions including production, assembly, finishing, warehousing, shipping, maintenance, and facility management; oversees financial performance and operational metrics; supports quality and inventory management; and develops supervisors and departmental leaders. The Operations Manager also leads continuous improvement and supports regional and company-wide initiatives.

Requirements

  • Minimum 7–10 years of manufacturing leadership experience.
  • Minimum 3–5 years managing multiple departments in a manufacturing environment.
  • Strong ERP/MRP experience.
  • Strong leadership and team development skills.
  • Excellent communication and conflict resolution abilities.
  • Strong financial acumen and understanding of operational metrics.
  • Advanced production planning and scheduling knowledge.
  • Experience with inventory control and materials management.
  • Ability to analyze data and make sound business decisions.
  • Strong organizational, project management, and prioritization skills.
  • Proficiency with Microsoft Office and manufacturing business systems.

Nice To Haves

  • Bachelor’s degree in Business, Manufacturing, Engineering, Operations Management, or equivalent experience preferred.
  • Experience in architectural millwork, retail fixtures, displays, woodworking, cabinetry, or related manufacturing preferred.
  • Epicor/Kinetic experience preferred.
  • Lean Manufacturing and Continuous Improvement experience preferred.

Responsibilities

  • Lead and promote a strong facility-wide safety culture; ensure compliance with OSHA regulations, company policies, and regulatory requirements; conduct audits and inspections; follow up on corrective actions; and promote incident prevention and safety engagement.
  • Direct manufacturing operations across production, assembly, finishing, warehousing, shipping, maintenance, and facility management.
  • Ensure production schedules are executed efficiently and customer commitments are met; monitor capacity and labor utilization; address operational constraints; and coordinate resources for changing workloads and cross-facility collaboration.
  • Maintain ownership of facility financial performance, including labor efficiency, overtime, productivity, material usage, waste, budgets, forecasts, and profitability metrics.
  • Review operational KPIs and identify cost-saving opportunities without compromising safety, quality, or customer service; participate in monthly financial reviews with the RDO/VP/Financial Team.
  • Establish a culture of quality, ensure products meet company, customer, and industry standards, lead investigations into quality concerns and customer complaints, and implement quality improvements.
  • Coordinate with Master Scheduling and Project Management on project execution; identify schedule risks; ensure materials, labor, equipment, and engineering information are available; develop recovery plans for at-risk jobs; and improve schedule adherence and on-time delivery.
  • Maintain inventory accuracy through cycle counts and audits; coordinate with Purchasing to ensure material availability; reduce obsolete, slow-moving, and excess inventory; and enforce ERP process discipline.
  • Lead, coach, and develop supervisors and departmental leaders; conduct performance reviews and development discussions; plan succession; and support employee engagement and career development.
  • Ensure equipment and facility assets are maintained; support preventive maintenance and asset management; improve equipment uptime and reliability; and oversee facility condition, organization, housekeeping, and regulatory compliance.
  • Lead operational improvement initiatives focused on safety, quality, delivery, productivity, and cost; use performance data to implement corrective actions; and promote innovation and best-practice sharing.
  • Participate in regular Operations Manager reviews with the Regional Director of Operations and support company-wide initiatives, standardization, workload balancing, strategic planning, capacity planning, and business growth.
  • Promote leadership practices centered on safety, integrity, accountability, people development, fact-based decisions, process discipline, professional communication, collaboration, customer expectations, and continuous improvement.

Benefits

  • Medical insurance
  • Health savings account with company contribution
  • Dental insurance
  • Vision insurance
  • Basic and voluntary life insurance
  • Disability insurance
  • 401(k) plan with company match
  • Paid vacation and holidays
  • Stock purchase program with employee discount
  • Educational reimbursement
  • Wellness programs and challenges
  • Other supplemental benefits
  • Annual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance
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