Operations Manager - Waikoloa

Koa Maintenance & CleaningWaikoloa, HI
Onsite

About The Position

This Isn’t a Job. It’s a Command Post. Are you the kind of leader who doesn’t flinch at chaos—but thrives in it? Do people say you're too intense, too demanding, too hard to please—yet you're always the one fixing what others screw up? Do you take pride in breaking comfort zones, crushing excuses, and setting standards so high that most people tap out? If that’s you, keep reading. If not—this role will break you. Walk away now. We Don’t Hire Managers. We Recruit Commanders. We're not looking for someone to babysit a cleaning crew or tick boxes on a checklist. We’re building a team of relentless operators - people who lead from the front, get their hands dirty, and don't wait to be told what to do. You’ll oversee crews across resort and commercial properties on Oahu—day shifts, graveyard shifts, all of it. You’ll hunt down inefficiency, kill complacency, and drive real, measurable performance—daily.

Requirements

  • 5+ years managing teams of 25+ in operations, facilities, or janitorial environments.
  • Track record of high-pressure, high-stakes leadership. You’ve run entire ops, not just shifts.
  • Knows cleaning systems, chemicals, SDS, safety protocols like the back of your hand.
  • Can inspect a site and instantly see what’s broken, missing, or below standard.
  • Willing to work any shift—including graveyards—when necessary.
  • Able to lift 50 lbs., handle outdoor work in any condition, and drive around Oahu frequently.
  • Microsoft Office skills? Basic. You can crush spreadsheets and write a clear, sharp email.
  • Zero tolerance for excuses, sloppiness, or clock-watchers.

Nice To Haves

  • Have resort or multi-property experience.
  • Know how to make a team respect you first, and like you second.
  • Think “clean” is not a task, but a mission.

Responsibilities

  • Lead from the ground up—you won’t just point, you’ll participate. Cleaning, inspecting, coaching: whatever it takes.
  • Run multi-site operations like a battlefield commander. Shift planning, supply chains, maintenance: you’ll own it.
  • Train, coach, and build teams who work like a unit. If they can't cut it, you’ll handle it.
  • Maintain iron-tight standards—cleanliness, safety, and accountability are non-negotiable.
  • Dominate reporting and inspections—daily logs, walkthroughs, client meetings. You’ll know every square inch of your territory.
  • Control the budget like your job depends on it—because it does.

Benefits

  • Health, dental, vision, PTO.
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