Operations Manager, MRO/MRT Services

Clay Lacy Aviation

3d•$165,000 - $200,000

About The Position

The Operations Manager is responsible for aircraft maintenance-related product support functions for Clay Lacy Aviation, including the Maintenance Department, technical personnel, and operations conducted by the 145 Repair Station. The role oversees daily maintenance operations and is accountable for compliance with 14 CFR Part 145, the quality and timely completion of maintenance work, staffing and resource adequacy, and manpower budgeting. The position also assists with capital and operating budgets, approves hiring of technicians and support staff, and maintains business relationships with business jet OEMs. The manager directs supervisors and technicians, participates in employee performance reviews, and may perform hands-on maintenance and customer project management duties during the initial growth phase. The role supports strategic planning and development of plans to sustain growth and profitability, while meeting defined safety, customer service, sales, revenue, EBITDA, and gross-margin goals. It also requires compliance with company safety policies, airport rules, regulatory requirements, and applicable laws, as well as confidentiality and completion of required training.

Requirements

A minimum of 2 years of MRO management experience with a business aviation company.
A&P certificate and a minimum of 5 years of experience in corporate aviation maintenance.
Excellent verbal and written communication skills.
Regular, punctual attendance.

Nice To Haves

Bachelor’s degree in Business or Aviation Management.

Responsibilities

Oversee the daily operations of the maintenance department.
Ensure and monitor the quality of work performed by maintenance employees.
Assist in developing capital and operating budgets and monitor the manpower budget.
Ensure aircraft maintenance is scheduled and completed timely and efficiently.
Ensure adequate staffing and resources, including housing, materials, equipment and tooling, and technical data.
Solicit staff feedback to develop procedures, facility improvements, processes, and information that support customer satisfaction and business goals.
Ensure Repair Station personnel comply with regulations, including 14 CFR Part 145 and applicable Federal, State, and Local Regulations.
Review applications, interview candidates, and approve hiring for technicians and support staff as needed.
Participate in and assist with Customer Project Manager functions and duties during the initial growth phase, as needed.
Perform hands-on maintenance on managed and transient aircraft during the initial growth phase.
Schedule and plan maintenance for managed and transient aircraft.
Direct supervisors and technicians to meet customer maintenance requirements and conduct performance reviews for employees under the position's leadership.
Assist with Clay Lacy Aviation strategic planning and execution, and develop and implement a plan to sustain growth and profitability.
Establish sound business relationships with business jet OEMs.
Meet defined safety and customer service metrics, and budgeted sales, revenue, EBITDA, and gross margin goals.
Comply with company safety policies, airport rules, regulatory requirements, and applicable laws; maintain confidentiality; complete required training; and support a safe, respectful, compliant workplace.
Perform other job-related duties as assigned or required by the Vice President of Maintenance.