General Manager - MRO

CTL Aerospace•Cincinnati, OH

9d•Onsite

About The Position

CTL Aerospace is seeking a General Manager to lead its repair station in northern Cincinnati, Ohio. The CTL Repair Division is a full-service FAA/EASA/CAAC/CAA Repair Station specializing in the overhaul and repair of aircraft metal and composite components. The General Manager provides strategic leadership, operational oversight, and P&L accountability for a growing aerospace Maintenance, Repair, and Overhaul (MRO) facility. The role ensures the safety, quality, and regulatory compliance of maintenance activities while driving profitability, building customer relationships, and managing a high-performing technical team. This position reports directly to the CEO. The role leads daily MRO operations, manages budgets and financial performance, oversees regulatory and quality standards, and serves as the executive point of contact for key accounts. It also drives continuous improvement across repair and manufacturing teams, oversees bidding and contract execution, and resolves customer concerns, warranty claims, and billing disputes. The position requires working in a manufacturing and office environment.

Requirements

Bachelor’s degree in Business Administration, Operations Management, Aerospace/Mechanical Engineering, or a related field.
Must be a US citizen or Green Card holder.
10+ years of prior aviation executive management experience, specifically within an FAA Part 145 MRO environment.
Strong financial acumen, including P&L management.
Deep understanding of aviation safety regulations.
Exceptional leadership skills in a small-team environment.
Self-directed, detail oriented, reliable, and able to demonstrate strong initiative, time management, and multitasking skills.
Strong strategic thinking, data-driven decision-making, cross-functional communication, and change management capabilities.
Working knowledge of basic computer software, including MS Outlook, Excel, Word, and Teams.
Ability to work in a manufacturing and office environment.

Nice To Haves

Experience with ERP/MRP systems; PLEX is preferred.

Responsibilities

Direct daily operations to ensure maintenance, repair, and overhaul projects are completed safely, on time, and within budget.
Manage the MRO operating budget and financial performance, including revenue, labor utilization, repair job costs, material spending, and profitability.
Review estimates against actual costs, explain variances, and recommend staffing, equipment, and capital investments to the CEO based on business needs and available resources.
Ensure the facility adheres to Part 145 regulations, airworthiness directives, and engine service and component maintenance manuals.
Partner with the Chief Inspector to maintain regulatory and quality management standards and enforce a culture of zero-defect workmanship.
Serve as the executive point of contact for key accounts, including commercial airlines, regional carriers, leasing companies, and private operators.
Establish and review operating measures, including on-time delivery, turnaround time, backlog, labor productivity, rework, and customer satisfaction.
Provide the CEO with updates on results, operational risks, resource needs, and improvement priorities.
Drive continuous improvement through direct shop-floor involvement and collaboration across repair and manufacturing teams.
Improve workflow, work-in-process visibility, material availability, and equipment readiness while maintaining required quality checks, technical documentation, and traceability.
Oversee bidding, quoting, and contract execution for maintenance service agreements.
Address and resolve customer concerns, warranty claims, and billing disputes, with a focus on long-term retention.