MRO General Manager

AXIUS GROUP LLC•West Chester Township, OH

10d•Onsite

About The Position

The role is described in the posting as a Program Manager responsible for assigned aerospace customer programs from award through delivery, with accountability for schedule, cost, quality, and customer satisfaction. It is based at CTL’s composite-manufacturing facility in northern Cincinnati, Ohio, and involves hands-on collaboration with production, engineering, quality, and supply chain teams to resolve manufacturing issues and improve production processes and MRP system usage. The position serves as the primary customer-facing representative for assigned accounts, managing program communications, reviews, and issue resolution. It also leads cross-functional program reviews, maintains schedules and risk trackers, manages program financials, supports production planning, and drives process and systems improvements. The role requires proactively managing program risks and supporting compliance with AS9100, customer-specific quality requirements, contractual and regulatory requirements, and relevant ITAR/export-control considerations.

Requirements

Bachelor’s degree in Engineering, Business, Operations Management, or a related field, or equivalent experience.
At least 5 years of experience as a Program Manager within the aerospace industry, ideally in a components or systems manufacturing environment.
Demonstrated success managing customer programs with major OEMs or Tier 1 suppliers.
Strong working knowledge of manufacturing processes, production scheduling, and MRP/ERP systems.
Proven ability to work hands-on in a plant environment and engage directly with shop-floor teams to solve problems.
Knowledge of aerospace program management, including schedule, cost, quality, and on-time delivery metrics.
Knowledge of MRP/ERP systems, master data integrity, and planning workflows.
Knowledge of AS9100 and aerospace quality management systems and customer-specific quality requirements.
Knowledge of ITAR/export-control requirements relevant to international customers.
Knowledge of program risk management, financial management, and variance analysis.
Excellent communication and relationship-management skills, including experience presenting to and negotiating with customers.
Strong analytical skills and ability to interpret schedule, cost, and quality data to drive decisions.
Hands-on problem-solving approach, ownership mentality, and bias toward action.
Ability to work effectively with ambiguity in an environment where processes are still maturing.
Ability to lead cross-functionally without direct authority.
Customer focus and strong executive presence.

Nice To Haves

Direct experience working with GE, Lockheed Martin, KHI, Middle River, and/or Pratt & Whitney as a customer.
Experience with composite materials manufacturing, including layup, curing, machining, and NDT.
Background in Lean, Six Sigma, and APQP/PPAP process-improvement methodologies.
Experience driving or supporting MRP/ERP implementations or system improvements.
Experience working with international customers and familiarity with export-control/ITAR requirements.
PMP certification or an equivalent program/project management credential.
Familiarity with AS9100 and aerospace quality management systems.

Responsibilities

Own end-to-end performance for assigned customer programs, including schedule adherence, cost management, quality metrics, and on-time delivery.
Serve as the primary customer-facing representative, managing communications, program reviews, and issue resolution.
Develop and maintain integrated program schedules, risk registers, and action-item trackers.
Lead internal and customer-facing program reviews, including IPTs, milestone reviews, and escalation meetings.
Manage program budgets, forecasts, and variance analysis.
Work on the production floor to identify, troubleshoot, and resolve manufacturing bottlenecks, quality escapes, and schedule risks.
Partner with production, quality, and engineering teams to implement corrective actions and process improvements.
Identify root causes of recurring production issues and drive sustainable, data-informed solutions.
Support capacity planning and production scheduling to meet program commitments.
Identify production-process and MRP-system gaps and improve data accuracy, planning logic, and system utilization.
Collaborate with operations and IT/systems teams on MRP configuration, master data integrity, and planning workflows.
Champion lean and continuous-improvement initiatives to reduce waste, improve throughput, and increase schedule predictability.
Develop standard work and documentation to support consistent program execution.
Identify technical, schedule, financial, and supply-chain risks and develop mitigation plans.
Ensure compliance with AS9100, customer-specific quality requirements, and applicable contractual and regulatory requirements, including relevant ITAR/export-control considerations.
Support new program launches using APQP/PPAP or equivalent processes as needed.