Operations Manager - Technical Operations

Baker Construction•Nashville, TN

19h

About The Position

The Operations Manager - Technical Operations leads department leaders and integrates preconstruction, engineering, BIM, layout, quality, and placement planning to provide accurate, timely support to project teams, preconstruction, and regional leadership. The role develops talent, manages capacity and budgets, strengthens technical standards, and drives improvements in quality, productivity, and financial performance. It establishes and scales Centers of Excellence to share expertise and resources across select EUS markets beyond the Mid-Atlantic and Tennessee, while partnering with regional and construction leadership to support project readiness and successful execution.

Requirements

Bachelor’s degree from an accredited college or university and 15 years of construction experience, or 20 years of construction-related experience and 10 years of experience in construction business management.
Proficiency in Microsoft software programs such as Word, Excel, and PowerPoint.
Basic understanding of construction software such as Primavera, Timberline, and Vista.
Ability to read, analyze, and interpret general business documents, technical procedures, and government regulations.
Ability to write reports, business correspondence, and procedures.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to understand, customize, and modify spreadsheets.
Ability to collaborate and accept input from other BURG leaders.
Ability to define problems, collect information, establish facts, and draw valid conclusions.
Ability to manage the operations of several projects concurrently and their leadership teams.
Ability to understand the relationship between individual job success, regional success, and overall organizational success.
Ability to adapt procedures to various projects while recognizing differences between projects.

Responsibilities

Lead department leaders by setting priorities, managing performance and resources, driving initiatives, recruiting and developing talent, and building backup coverage for critical responsibilities.
Integrate technical delivery across preconstruction, engineering, BIM, layout, quality, operational excellence, and planning.
Establish the group as Centers of Excellence for resource and knowledge sharing across select EUS markets outside the Mid-Atlantic and Tennessee.
Plan capacity and resources by balancing workload, specialist staffing, and shared placement resources across projects and markets against agreed commitments.
Strengthen technical standards and quality by establishing consistent practices, constructability reviews, and quality controls; resolve recurring defects and escalate significant technical risks.
Drive operational improvement through standard work, lessons learned, technology adoption, and productivity initiatives, partnering with construction leadership to implement improvements in the field.
Manage approved departmental budgets and track delivery reliability, rework, productivity, resource utilization, and measurable financial benefit.
Partner with market leaders and the Regional Construction Manager on project readiness and execution issues.