(USA) Operations Manager

WalmartLas Vegas, NV
Onsite

About The Position

The Operations Manager initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as good members of the community. They establish and maintain relationships with key individuals or groups in the community, represent the company to various external organizations, and champion company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community. The role ensures compliance with company policies and procedures by holding hourly associates accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies, and providing direction and guidance on executing company programs and strategic initiatives. The Operations Manager provides supervision and development opportunities for hourly associates in assigned areas by hiring, training, mentoring, and actively listening to associates, assigning duties, evaluating performance, and providing recognition. They set clear expectations, communicate them consistently and effectively, promote a belonging mindset in the workplace, and provide tour-to-teach feedback to ensure business goals are achieved. The role also assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, reviewing and evaluating P&L statements, assisting the management team in controlling expenses, developing and implementing plans to correct deficiencies in financial performance, and participating in analyzing economic trends and community needs for budget forecasting. Additionally, the Operations Manager coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning. The role also ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Requirements

  • 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Initiates, directs, and participates in community outreach programs.
  • Ensures compliance with company policies and procedures.
  • Provides supervision and development opportunities for hourly associates.
  • Assists store manager in driving the financial performance of the Facility.
  • Coordinates, completes, and oversees job-related activities and assignments.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Tuition, books, and fees are completely paid for by Walmart for Live Better U program.
  • Performance bonuses
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