Operations Manager, East Region

JLL•Boston, MA

3d•$90,000 - $120,000•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Requirements

High School diploma or equivalent
3+ years experience in facility management in either corporate environment or third party service provider, especially in hospitality, restaurant, or commercial kitchen facilities
Strong technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment
Experience with MS Office suite and CMMS databases
Regular and predictable attendance to support the needs of the business and client
Ability to supervise vendor performance or projects during normal and off hours including weekends when necessary

Nice To Haves

College degree
4+ years experience in facility management in either corporate environment or third party service provider, especially in hospitality, restaurant, or commercial kitchen facilities
Advanced technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, refrigeration, and commercial kitchen equipment
Advanced experience with MS Office suite and CMMS databases
Strong presentation skills and client relation skills

Responsibilities

Responsible for the management and operation of properties and staff as directed by clients and in accordance with Jones Lang LaSalle standards and procedures.
Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems
Complete quarterly onsite inspections, which require travel to each site
Manage, coordinate, and verify all work has been completed to satisfactory standards
Utilize vendor management skills to ensure all vendors are delivering to expected service levels
Oversee daily operations of sites including setting priorities on work to be performed in collaboration with the Facility Manager
Manage the day-to-day performance and coordination of site PM programs
Develop and maintain positive client relationships
Provide conflict resolution and solution analysis
Manage and coordinate work requests with onsite labor
Provide contract compliance management and quality control
Maintain responsibility for JLL Engineering compliance program
Aid in the preparation of detailed budgets for operations
Prepare regular and ad-hoc reports
Complete any and all other duties and tasks assigned