Operations Manager - Senior Living

Senior Star • Tulsa, OK

20h

About The Position

Senior Star is seeking a detail-oriented, proactive Operations Manager to support operational excellence across its senior living communities. Reporting directly to the Chief Operating Officer (COO), this role supports leaders and helps the organization maintain Top in Class standards and deliver Legendary Hospitality. The position involves monitoring performance and financial metrics, coordinating quality and compliance activities, tracking action plans, supporting staffing and training compliance, and maintaining operational records and reporting systems. Some travel is required.

Requirements

• At least 3 years of experience in operations, healthcare administration, senior living, or a related field.
• Strong analytical skills and the ability to turn data into meaningful insights.
• Exceptional organization, attention to detail, and follow-through.
• Confidence working with multiple software systems, reports, and competing priorities.
• Strong communication skills and the ability to collaborate with leaders at all levels.
• A proactive, solutions-focused mindset and genuine passion for serving seniors.

Nice To Haves

• Bachelor's degree in business, healthcare, hospitality, or a related field.
• Experience in senior living, regulatory compliance, or multi-site operations.

Responsibilities

• Monitor performance across multiple communities, identify trends and opportunities, and provide actionable reporting to leadership.
• Track budgets, financial variances, and operational metrics to support informed decision-making.
• Coordinate audits, licensure renewals, regulatory readiness, and corrective action tracking.
• Partner with community leaders to track action plans, follow up on priorities, and ensure timely resolution.
• Monitor staffing and training compliance, resident satisfaction, and opportunities to improve the associate and resident experience.
• Maintain policies, procedures, operational records, and reporting systems.
• Support special projects and company initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed