Operations Manager - King Williams

Enterprise Mangement Solutions IncAylett, VA
Hybrid

About The Position

King William Cultural & Heritage Council, LLC, through staffing placement under Enterprise Management Solutions LLC, is seeking a reliable, organized, and community-minded Part-Time Operations Manager to support day-to-day administrative, operational, program, event, communication, outreach, vendor coordination, and project management needs. This position is designed for someone who can help keep organizational activities moving smoothly while working a limited schedule of up to 10 hours per week. The Operations Manager will assist with planning, tracking, scheduling, communication, documentation, follow-up, vendor coordination, community outreach, event preparation, program support, and internal operations. The ideal candidate is detail-oriented, dependable, professional, respectful, and comfortable communicating with community members, families, elders, partners, vendors, volunteers, and leadership. This person should have strong organizational skills and an interest in cultural heritage, local history, community engagement, and mission-driven work.

Requirements

  • Strong organizational and administrative skills.
  • Ability to work independently with limited weekly hours.
  • Professional written and verbal communication skills.
  • Basic computer skills, including email, documents, spreadsheets, online forms, and digital file organization.
  • Ability to manage task lists, deadlines, calendars, and follow-up items.
  • Dependability, discretion, and attention to detail.
  • Ability to communicate respectfully with community members, elders, families, youth, vendors, volunteers, and partners.
  • Interest in culture, history, heritage preservation, community programs, local history, or community engagement.
  • Ability to maintain confidentiality when handling community stories, contact information, internal documents, and project materials.
  • Reliable access to phone, email, and internet.

Nice To Haves

  • Office administration experience.
  • Program coordination experience.
  • Event planning or event support experience.
  • Community outreach experience.
  • Experience with cultural, historical, educational, nonprofit, or community-based programming.
  • Volunteer coordination experience.
  • Vendor coordination experience.
  • Social media or basic marketing support experience.
  • Recordkeeping, spreadsheets, and digital file organization experience.
  • Experience working with community organizations, churches, schools, civic groups, or local businesses.
  • Experience with oral history, storytelling, archival, genealogy, family history, or heritage-related projects.

Responsibilities

  • Maintain organized records, digital files, contact lists, program documents, vendor information, and event materials.
  • Assist with calendars, task lists, deadlines, reminders, and follow-up items.
  • Track program activities, event planning steps, outreach efforts, assigned tasks, and completed action items.
  • Prepare basic documents, forms, checklists, sign-in sheets, agendas, meeting notes, and internal summaries.
  • Support communication between leadership, vendors, volunteers, community members, participants, and partners.
  • Assist with basic data entry, document organization, spreadsheet updates, and operational tracking.
  • Help ensure assigned tasks are completed on time and organized for leadership review.
  • Maintain confidentiality and professionalism when handling contact information, stories, community records, internal business documents, and sensitive materials.
  • Assist with coordination for programs and services such as cultural heritage programming, educational workshops, historical presentations, youth cultural learning experiences, community recognition programming, oral history and story preservation projects, cultural exhibits and displays, custom community heritage projects, local history research projects, community storytelling initiatives, family history and legacy documentation projects, and community partner events and heritage-related collaborations.
  • Assist with planning and coordination for events that bring the community together through culture, history, food, music, art, storytelling, education, recognition, and fellowship.
  • Assist with professional communication and outreach, including responding to general inquiries or routing them to the appropriate person, drafting basic emails, messages, announcements, reminders, and follow-up communications, and maintaining communication with families, residents, churches, businesses, civic groups, historians, vendors, volunteers, and community partners.
  • Support intake and organization of story submissions, scheduling oral history interviews or follow-up conversations, tracking names, contact information, permissions, releases, and project status, organizing submitted photos, documents, notes, recordings, and historical materials, coordinating interview times between leadership, community members, families, and media partners, and maintaining respectful handling of sensitive family, historical, cultural, and community information.
  • Assist with communication and logistics involving community partners, local businesses, churches, schools, civic organizations, historians, residents and families, vendors for approved events, and presenters, speakers, artists, facilitators, and volunteers.
  • Assist leadership with drafting simple event descriptions, program announcements, and outreach text, organizing website update requests or social media content ideas for leadership review, collecting photos, captions, testimonials, and event highlights for review, preparing basic newsletters, updates, or community notices if needed, and supporting media, interview, and presentation coordination.

Benefits

  • Standard W-2 employee benefits, including but not limited to those outlined in the Company’s official benefits package. Eligibility and participation are subject to the terms and conditions of the applicable plans. Full details are provided in the current benefits package documentation.
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