Operations Manager – King William

Enterprise Mangement Solutions IncAylett, VA
Hybrid

About The Position

The Operations Manager – King William supports the administrative, operational, programmatic, event, outreach, communication, vendor coordination, and project management functions of the King William Cultural & Heritage Council through a staffing placement assignment under Enterprise Management Solutions, LLC. This role helps ensure community initiatives, programs, events, partnerships, and organizational activities are effectively coordinated, documented, communicated, and executed in alignment with leadership priorities and the organization's mission. The position requires professionalism, strong organizational abilities, and an appreciation for cultural heritage, community engagement, and mission-driven initiatives.

Requirements

  • Associate's or Bachelor's Degree preferred in Business Administration, Nonprofit Management, Community Development, Public Administration, Communications, History, Cultural Studies, or a related field
  • Equivalent combinations of education and relevant experience may be considered
  • Valid driver's license preferred
  • Ability to successfully complete required background and reference checks
  • Experience in office administration, program coordination, event support, community outreach, nonprofit operations, or a related environment preferred
  • Experience working with volunteers, vendors, community organizations, schools, churches, civic groups, or local businesses preferred
  • Experience supporting community engagement initiatives, events, or heritage-related programs is desirable
  • Demonstrated ability to work independently and manage multiple priorities within a flexible schedule
  • Strong organizational skills and attention to detail
  • Excellent time management and multitasking abilities
  • Effective verbal and written communication skills
  • Strong follow-through, accountability, and project coordination capabilities
  • Ability to prioritize competing responsibilities and adapt to changing needs
  • Professionalism, discretion, and commitment to confidentiality
  • Cultural sensitivity and the ability to interact effectively with diverse communities and stakeholders
  • Resourcefulness, initiative, and strong problem-solving abilities
  • Proficiency with email, calendars, spreadsheets, online forms, and digital file management systems

Nice To Haves

  • Interest in cultural heritage, local history, community engagement, or mission-driven initiatives preferred

Responsibilities

  • Maintain organized records, digital files, contact lists, vendor information, and program documentation
  • Manage calendars, task lists, deadlines, reminders, and follow-up activities
  • Track program activities, outreach efforts, assigned tasks, and completed action items
  • Prepare agendas, meeting notes, forms, checklists, sign-in sheets, and operational summaries
  • Support communication among leadership, volunteers, vendors, participants, and community partners
  • Assist with scheduling programs, events, and activities
  • Organize program materials, registrations, inquiries, and participation records
  • Draft emails, announcements, reminders, newsletters, and follow-up communications
  • Maintain communication with families, schools, churches, civic organizations, businesses, and community stakeholders
  • Support storytelling, oral history, heritage projects, and community recognition initiatives
  • Coordinate vendor relationships, maintain databases, and track required documentation
  • Assist with event planning, logistics, setup, communications, and post-event reporting
  • Support preparation of outreach materials, website updates, and social media content for leadership review
  • Maintain confidentiality of organizational, participant, and project-related information

Benefits

  • Paid Time Off (PTO)
  • Family and Medical Leave
  • Supplemental health and disability insurance
  • Retirement savings plan
  • Professional development and continuing education opportunities
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