Operations Manager - NC
About The Position
We are looking for a motivated Operations Manager to join our Operations team and play a key role in driving operational excellence, leading daily operations, championing safety, and serve as a cross-functional partner. This is an opportunity to make a direct impact in a growing company where your decisions help drive efficiency, profitability, and customer satisfaction. Hercules OEM is a profitable, stand-alone business unit with ~$80M revenue and 110 team members across a footprint of four locations within the US. Hercules OEM is a value-add distributor and technical solutions provider with superior engineering capabilities for global manufacturers. The company has an exceptionally strong value proposition, providing unmatched customer experience from product specification to order fulfillment. Come join a highly impactful team in the Operations Department!
Requirements
- 3–5 years of experience in warehouse operations, distribution, or light industrial environments.
- Demonstrated experience leading a team — assigning work, coaching, managing performance.
- Competency with ERP/WMS systems; D365 experience preferred.
- Strong working knowledge of receiving, kitting, pick/pack/ship, cycle counting, and VMI.
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Forklift certified or ability to certify.
Nice To Haves
- Logistics or warehouse certification
- Experience in multi-site operation with centralized leadership
- Background in light assembly or kitting environments
- Continuous improvement mindset; Lean or Six Sigma exposure a plus
- Rubber compounds knowledge a plus
Responsibilities
- Adhere to all company safety policies and procedures, in addition to staying up to date with requirements to maintain exemplary standards of health and safety across all work areas.
- Owns daily site operations — receiving, inventory, kitting, pick/pack/ship — to accuracy and on-time delivery standards.
- Leads and develops a team of 6: assigns work, coaches performance, addresses issues, and builds cross-training so no single person is a dependency.
- Builds and maintains a structured onboarding program
- Owns site safety, including Diploma Safety Standards, OSHA standards, and team accountability to both.
- Ensures ERP (D365) transaction accuracy across all warehouse functions.
- Tracks and reports site metrics (OTIF, shipping accuracy, inventory accuracy, labor productivity) to the Director regularly
- Identifies root causes of recurring operational errors and implements permanent fixes
- Serves as the primary site liaison to Customer Service, Purchasing, and Quality.
- Contributes site-level inputs to SIOP and supply planning as directed by the Director.
- Perform other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
