Operations Manager (Non-Complex)

Walmart•Bentonville, AR

2d•Onsite

About The Position

The Operations Manager role involves initiating and directing community outreach programs, ensuring compliance with company policies and procedures, and providing supervision and development opportunities for associates. This role also focuses on delivering exceptional customer service, driving financial performance, and coordinating job-related activities. The Operations Manager is expected to uphold company values, act with integrity, serve customers and members, and strive for excellence in all aspects of their work. This includes fostering a culture of belonging, making data-driven decisions, and encouraging continuous improvement and learning.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.

Nice To Haves

Supervising Associates - 20+

Responsibilities

Initiates, directs, and participates in community outreach programs.
Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety reviews, and developing action plans.
Provides supervision and development opportunities for associates by hiring, training, mentoring, listening, assigning duties, evaluating performance, and providing recognition.
Models and demonstrates exceptional customer service standards.
Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
Coordinates, completes, and oversees job-related activities and assignments by developing stakeholder relationships, supporting plans, identifying goals, building accountability, and measuring progress.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Supports Walmart's goal of becoming a regenerative company by making a positive impact.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first and adapting to how, where, and when customers shop.
Makes decisions based on data, insights, and analysis, balancing short and long-term priorities.
Displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Paid time off
Performance-based bonus awards
Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)