About The Position

The Operations Manager directs the development and implementation of repair, overhaul, or modification activities to meet production, quality, and cost objectives. The role monitors profit-and-loss, operational, and financial performance, as well as customer satisfaction and market growth, and takes action to address issues and pursue opportunities. The manager plans and coordinates daily work, schedules, staffing, budgets, and resources. The position oversees workforce planning, employee development and performance management, health and safety, employee relations, production and inventory records, and compliance with company procedures and environmental, safety, and health standards. The manager also serves as the focal point for internal and external audits. This is an onsite role in College Park, Georgia, with a Friday–Sunday schedule from 6:00 a.m. to 6:30 p.m. U.S. citizenship is required because only U.S. citizens may access information under the program or contract. No security clearance is required. The stated salary range is $68,900–$131,100 USD.

Requirements

  • University degree or equivalent experience.
  • At least 2 years of prior avionics-related experience with specialized knowledge of technical or operational practices.
  • Experience with Service Operations processes, policies, and procedures.
  • Prior experience demonstrating leadership.
  • U.S. citizenship is required.

Nice To Haves

  • Bachelor’s or advanced degree in an appropriate discipline, preferably Operations or Avionics Maintenance/Repair.
  • Experience using Excel and PowerPoint and preparing presentations.

Responsibilities

  • Direct repair, overhaul, or modification activities to meet production goals, quality standards, and cost objectives.
  • Prioritize schedules based on personnel, skills, tools, equipment, parts, materials, work area availability, release schedules, and cost forecasts.
  • Determine the work operations, tooling, equipment, materials, employee skills, and hours required to complete work.
  • Plan and coordinate daily workload sequencing and allocation; assign jobs according to mechanics’ skills, experience, and training; and develop requirement forecasts.
  • Investigate whether parts and components can be recovered and determine appropriate reconditioning processes.
  • Review job progress and adjust schedules to respond to changing workload conditions.
  • Plan and administer procedures and budgets, including making recommendations about capital expenditures and direct and indirect labor.
  • Develop schedules and manpower requirements for assigned areas.
  • Plan the workforce and oversee staffing, development, performance management, health and safety, and employee relations.
  • Maintain records of production, units in process, inventories, project accomplishments, overhauls, personnel performance, and current and projected workloads.
  • Ensure environmental, safety, and health standards are met.
  • Monitor compliance with company policies and procedures and serve as the focal point for internal and external audits.
  • Monitor profit-and-loss, operational, and financial performance, customer satisfaction, and market growth; take action to resolve problems and explore opportunities.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Three weeks of vacation for newly hired employees
  • 401(k) plan with employer matching and a separate employer retirement contribution
  • Tuition reimbursement
  • Student loan repayment program
  • Life insurance
  • Disability coverage
  • Optional pet insurance
  • Optional home and auto insurance
  • Optional additional life and accident insurance
  • Optional critical illness insurance
  • Optional group legal coverage
  • Optional identity theft protection
  • Birth, adoption, and parental leave benefits
  • Fertility and family planning support
  • Adoption assistance
  • Autism benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Wellness rewards program
  • Virtual doctor visits
  • Child and elder care services
  • Second-opinion medical expert program
  • Flexible spending accounts
  • Flexible work schedules
  • Paid time off and holidays
  • Potential annual short-term and/or long-term incentive compensation
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