Operations Manager (Transmission)
About The Position
The Operations Manager provides leadership and oversight for Xcel Energy’s NSP Transmission Trucking Department, supervising approximately 40–50 bargaining-unit truck drivers and office staff. The department safely and efficiently delivers materials and equipment and coordinates crew mobilizations for transmission line and substation projects, as well as other business units across the five-state NSP operating territory. The role ensures safe, reliable, compliant, and cost-effective operations across multiple functions, facilities, and resources by applying policies, procedures, and operational standards consistently. It drives continuous improvement, resource optimization, customer satisfaction, and operational performance in alignment with corporate and business-unit strategies, goals, objectives, and metrics. The position requires rotating shifts and/or on-call availability.
Requirements
- Five or more years in utility systems or power generation plant design, construction, operations, engineering, or maintenance, or in related industries or fields, or equivalent.
- Demonstrated technical expertise in a functional area, including standards, procedures, and applicable government and environmental regulations.
- Operational knowledge of work and asset management and analytical/reporting applications.
- Demonstrated ability to lead change and communicate company and business-area strategies and objectives to varied stakeholders.
- Proven results achieving performance and operational metrics and driving process adherence.
- Demonstrated understanding of utility finance.
- Demonstrated experience working as or with bargaining-unit employees.
- Availability to work rotating shifts and/or be on call.
Nice To Haves
- At least three years of supervisory experience leading employees who hold commercial driver’s licenses (CDLs).
- Completion of an approved apprenticeship program in a relevant craft or trade.
- Associate or technical degree.
- At least three years of experience operating commercial vehicles and/or heavy equipment.
Responsibilities
- Provide visible safety leadership and help create, implement, and continuously improve a sustainable safety culture in partnership with the Safety Consultant.
- Promote real-time safety accountability through safety meetings, job briefs, audits, training, accident investigations and event assessments, and job-site observations.
- Evaluate team performance using operational efficiency, reliability, and quality metrics, and take corrective action when appropriate.
- Identify continuous-improvement opportunities and drive process changes through collaboration and clear expectations.
- Direct crew effectiveness, quality, and productivity; remain present in the work environment and help remove barriers involving prerequisites, materials, stakeholders, and other issues.
- Ensure crews have the appropriate composition and skills to meet operational, reliability, customer, and financial objectives.
- Assist with resource forecasts and provide input to longer-term work plans.
- Recruit employees, participate in workforce and development planning, set expectations, manage performance, provide training and coaching, oversee employees, and promote engagement.
- Represent the organization in bargaining-unit discussions, grievances, corrective actions, and employee development.
- Build and maintain effective internal and external relationships with groups that support Operations.
- Use relevant systems and resources to assist employees, work groups, customers, and stakeholders, and enable crews to resolve issues and improve satisfaction.
- Oversee and coordinate work execution and documentation in accordance with company policies and procedures, labor agreements, and regulatory standards.
- Support and ensure completion of required compliance and technical training; establish, monitor, and track regulatory-compliance processes.
Benefits
- Annual incentive program
- Medical/pharmacy plan
- Dental insurance
- Vision insurance
- Life insurance
- Dependent care flexible spending account
- Health care flexible spending account
- Health savings account (if enrolled in an eligible health plan)
- Limited-purpose flexible spending account (if enrolled in an eligible health plan and HSA)
- Transportation reimbursement account
- Short-term disability
- Long-term disability
- Employee assistance program
- Fitness center reimbursement (if enrolled in an eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off
- Holidays
- Volunteer paid time off
- Parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
