Operations Manager - Floor

Wal-Mart Stores East • Eastvale, CA

1d • Onsite

About The Position

The Operations Manager - Floor drives and implements the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, and implements operational improvements. The role forecasts staffing, workload, and performance results to meet business demands; prepares, reviews, and analyzes business reports to identify operational improvements; and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns using independent judgment or consulting others as needed.

The role supervises and manages associates and leaders by providing direction, monitoring performance, giving feedback, identifying training and development needs, and creating opportunities for learning and growth. It includes teaching and modeling company policies and procedures and participating in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.

The position is expected to uphold Walmart’s values by building collaborative, high-performing teams; fostering belonging and developing talent; acting with integrity and accountability; putting customers and members first; making decisions based on data and analysis; and supporting continuous improvement, learning, and adoption of new technologies and skills.

Requirements

• Bachelor's degree in business or a related field and 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; OR
• 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
• 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Financial modeling and analysis.
• Managing challenging workforce issues.
• Modeling and forecasting.
• Preparing and executing budgets.
• Profit and Loss (P&L) accountability.
• Supervising associates.
• Walmart Logistics Manager experience.
• Bachelor's degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, and implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports and use findings to identify operational improvements.
• Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
• Identify and resolve associate, customer, and supplier concerns, using independent judgment or consulting others when needed.
• Supervise and manage associates and leaders by providing direction, monitoring performance, and providing feedback.
• Identify training and development needs and provide opportunities for learning and growth.
• Teach, support, and model Logistics and company policies and procedures.
• Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Build collaborative, high-performing teams and foster a workplace where associates feel supported and connected.
• Attract, retain, empower, and develop talent, and recognize contributions and accomplishments.
• Model integrity, ethics, compliance, and Walmart values; hold self and others accountable.
• Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
• Put customers and members first and apply EDLP and EDLC business models to plans.
• Make decisions using data, insights, and analysis while balancing short- and long-term priorities.
• Drive continuous improvement, encourage learning from mistakes, and support others through change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager