Operations Manager General Admin

Builders FirstSource • LaGrange, GA

9d

About The Position

Under the general direction of the General Manager, the Operations Manager manages multiple operations that control the flow of materials to and from the location in a timely, productive, and cost-effective manner. These operations may include manufacturing, distribution, and warehousing. The role is responsible for the overall operations and physical condition of the location’s facilities and equipment, and oversees delivery and warehousing functions.

The Operations Manager plans and coordinates operational strategies, schedules, staffing, and resources; manages operating costs to meet or exceed annual profit targets; monitors operational performance through reports; and resolves issues affecting costs, customer needs, processes, inventory, orders, equipment, maintenance, services, and systems. The position works across departments, oversees and develops team members and supervisors, contributes to employee training, and implements safe operating practices in accordance with company and regulatory policies. It also supports vendor evaluation, service improvements, order decisions, facility and equipment upgrades, and professional trade and customer events.

The role requires a bachelor’s degree and directly related experience in the lumber or building materials industry, or an equivalent combination of education and experience. Knowledge of building materials, procurement, inventory management, and people supervision is required, along with strong customer service and organizational skills. Occasional travel may be required. The position is based in an open office area, with regular movement among departments and occasional exposure to outdoor weather conditions during yard visits.

Requirements

• Bachelor’s degree from a four-year college or university and four years of directly related experience in the lumber or building materials industry, with assignments in multiple phases of the business; or an equivalent combination of education and experience.
• Knowledge or experience in building materials, procurement, inventory management, and supervision of people.
• Strong customer service experience and good organizational skills.
• Ability to read, analyze, and interpret financial reports, trade journals, and legal documents; respond to inquiries or complaints; write speeches and articles; present information to management and public groups; and influence others toward mutually desired outcomes.
• Exceptional leadership and teamwork abilities.
• Ability to apply arithmetic, percentages, ratios, proportions, basic algebra, and geometry to practical situations and to develop and interpret graphs and charts.
• Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and develop alternative approaches to varied problems.
• Thorough knowledge of, or the ability to quickly learn, order processing and delivery systems.
• Knowledge of and compliance with company safety policies and procedures.
• Ability to meet the physical demands of the job, including sitting, handling objects, talking and hearing, standing and walking between departments, and limited driving; reasonable accommodations may be made.
• Occasional travel may be required.

Responsibilities

• Manage multiple operations controlling the flow of materials to and from the location, including functions such as manufacturing, distribution, and warehousing.
• Oversee the overall operations and physical condition of the location’s facilities and equipment, including daily delivery and warehousing operations.
• Partner with department lead managers and help train and develop personnel involved in operations.
• Budget and control operating costs to meet or exceed annual profit targets.
• Plan operational strategies and goals, and establish department priorities and sequences to ensure smooth product flow to customers.
• Review team and individual performance using operational reports on measures such as on-time deliveries, back orders, hours worked, and shipments received; use results to control costs, prevent delays, and forecast planning needs.
• Resolve issues involving processes, costs, orders, maintenance, inventory control, equipment and trucks, services, and systems that affect customer needs.
• Prepare operations schedules and coordinate staffing issues with leaders in Warehouse, Shipping, Yard, Office, and Purchasing to support performance and effective resource use.
• Resolve team member issues affecting division performance and, as appropriate, employee relations issues.
• Coordinate with Production, Sales, Controller, and other key team members on cross-department processes, including purchasing stock, shipping products, accounts payable and receivable documents, special orders, and delivery scheduling.
• Take an active role in training drivers, yard personnel, and supervisors; motivate employees, maintain a productive workforce, and train successors.
• Analyze and maintain vendor evaluations and recommend revisions; monitor existing services and initiate new service options.
• Participate in decisions to accept or reject orders.
• Direct the implementation of safe operating practices in compliance with company policies and regulations, including DOT, forklift, and OSHA requirements.
• Plan and implement equipment and facility design upgrades and maintenance.
• Participate in professional trade groups, LMC meetings, and customer appreciation events.
• Supervise employees, including Plant Managers or Supervisors; interview, hire, develop, train, assign, direct, delegate, and appraise work; reward and discipline team members; and address complaints and resolve problems.

Benefits

• Competitive, affordable benefits for employees and their families; specific benefit offerings are available at www.bldrbenefits.com.
• Professional development and training, with access to tools and technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager