General Manager General Admin

Builders FirstSource•Knoxville, TN

About The Position

The General Manager manages all aspects of a Builders FirstSource location to achieve maximum sales and profits using available resources. The role is responsible for the location’s sales, operations, production, delivery, purchasing, and inventory control, and oversees its daily activities and financial performance. The General Manager leads staffing and workforce development, maintains customer satisfaction, recommends capital improvements, supports safety compliance, and communicates and enforces company policies and procedures. The position also manages subordinate supervisors and is accountable for the direction, coordination, and evaluation of their departments. The role requires a bachelor’s degree or an equivalent combination of education and experience, at least four years of related managerial experience or training, and prior experience in the building materials industry. Travel requirements range from 10–25%, depending on location. The job includes regular use of hands and communication, frequent standing, walking, sitting, reaching, climbing or balancing, and bending or crouching. It requires frequently lifting or moving up to 25 pounds and occasionally up to 50 pounds. The employee may occasionally encounter moving mechanical parts, fumes or airborne particles, outdoor weather, and risk of electrical shock.

Requirements

  • Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience.
  • Four years of related managerial experience and/or training.
  • Prior experience in the building materials industry.
  • Ability to perform the essential duties satisfactorily.
  • Demonstrated problem-solving, interpersonal, oral communication, credibility, visionary influence, staff management, cost-consciousness, and judgment competencies.
  • Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Responsibilities

  • Manage the location’s professional and retail sales, operations, production, delivery, purchasing, and inventory control.
  • Oversee the location’s daily operations and use relevant functions and reports from the Online system.
  • Develop and implement inventory control programs to meet inventory-level and inventory-turn objectives.
  • Participate in recruiting, hiring, and training, and help establish staffing measures that reduce turnover and increase profits.
  • Motivate employees, maintain a productive workforce, train successor management, review and approve wage and salary increases, and establish objectives and performance measures.
  • Recommend capital improvements based on forecasted demand, equipment efficiency, and other needs; implement cost-effective vehicle and equipment maintenance; and report obsolete equipment or facilities with recommendations for replacement or improvement.
  • Support and reinforce company safety initiatives and ensure compliance with OSHA and DOT requirements.
  • Communicate and enforce company policies, procedures, and applicable Sarbanes-Oxley requirements, and act as a liaison between employees and management.
  • Obtain feedback on customer satisfaction.
  • Maintain budget accountability and financial reporting; establish standard costs, operating budgets, and acceptable inventory levels; monitor expenses; and develop methods to improve financial performance.
  • Direct, coordinate, and evaluate subordinate supervisors and their departments.
  • Interview, hire, train, assign and direct work, appraise performance, reward and discipline employees, address complaints, and resolve problems.
  • Perform other duties as assigned.

Benefits

  • Competitive, affordable benefit plans for employees and their families.
  • Training, tools, and technologies supporting professional development.
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