(USA) Operations Manager

Walmart•Las Vegas, NV

2d•$65,000 - $100,000•Onsite

About The Position

The Operations Manager supports store operations and assists the store manager in achieving financial performance goals. The role leads community outreach, represents the company to external organizations, and promotes company-sponsored programs, events, and sustainability efforts. It ensures compliance with company policies, safety controls, asset protection practices, and quality assurance standards, while addressing operational deficiencies through action plans and guidance. The Operations Manager supervises and develops associates through hiring, training, mentoring, assigning duties, performance evaluation, recognition, and clear communication. The role models customer service, resolves customer issues, supports service initiatives, and leads process improvements. It also reviews profit-and-loss statements, helps control expenses, supports sales and profit goals, and contributes to budget forecasting based on economic trends and community needs. The role coordinates work with stakeholders, establishes goals and accountability, measures progress, identifies improvement opportunities, and promotes continuous learning. It supports Walmart’s values and standards of ethics and integrity, fosters belonging and high-performing teams, and advances the company’s goal of becoming a regenerative company through efforts such as eliminating waste and participating in local giving. The position is based at the listed Walmart facility in Las Vegas, Nevada. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply where required. Walmart states that associates must complete required job trainings and assessments. The company maintains a drug-free workplace and prohibits illegal drugs and alcohol on the job.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Initiate and participate in community outreach; encourage associates and managers to serve the community and maintain relationships with community groups.
Represent the company to external organizations and promote company-sponsored programs, events, and sustainability efforts.
Ensure compliance with company policies and procedures, including asset protection, safety controls, quality assurance, and operational reviews.
Develop and implement action plans to address operational and safety deficiencies and provide direction on company programs and strategic initiatives.
Hire, train, mentor, assign duties to, evaluate, and recognize hourly associates; set clear expectations and provide feedback.
Promote a belonging mindset and support associate development and performance.
Model and support customer service standards, resolve customer needs and complaints, and lead process improvements to improve customer experience.
Assist the store manager in achieving sales and profit goals by reviewing profit-and-loss statements, controlling expenses, and addressing financial performance deficiencies.
Participate in analyzing economic trends and community needs for budget forecasting.
Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Support company policies, mission, values, ethics, and integrity standards, including implementation of action plans and use of the Open Door Policy.
Promote collaboration, talent development, accountability, continuous improvement, learning, and Walmart’s goal of becoming a regenerative company.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U: Walmart-paid education programs from high school completion through bachelor's degrees, including English Language Learning and short-form certificates; tuition, books, and fees are covered, subject to eligibility.