Bloom Logistics Operations Manager, NASA Warehouse Ops

Google•New Albany, OH

1d•$111,000 - $159,000

About The Position

As an Operations Manager supporting NASA warehouse operations, you will oversee day-to-day operations across warehouse facilities. You will direct daily workflows, monitor material movement, ensure adherence to safety and quality protocols, and supervise on-site teams. The role involves resolving routine operational challenges, coordinating with logistics partners, maintaining operational documentation, and continuously optimizing processes to support business growth, productivity, organizational efficiency, and site and regional performance. You will manage logistics operations and third-party warehouse vendors, monitor service levels and performance metrics, develop logistics strategies, and drive automation and capacity improvements. You will work with internal teams, carriers, and external vendors to align priorities, improve delivery timelines, and scale operations efficiently. The position is part of Google’s Technical Infrastructure organization. Individual pay depends on job-related skills, experience, and relevant education or training. The listed U.S. salary range is $111,000–$159,000, with a 15% bonus target, equity, and benefits.

Requirements

Bachelor's degree or equivalent practical experience.
5 years of experience building relationships with stakeholders or clients.
5 years of experience identifying process issues and creating solutions, and working with cross-functional teams.
5 years of experience in a customer- or client-facing role supporting logistics.
5 years of experience analyzing data and generating business insights.

Nice To Haves

Certified Lean Six Sigma Green Belt or Black Belt, or PMP certification, with demonstrated success in business process re-engineering, quality management frameworks, or capacity modeling.
Experience in data analytics, capacity modeling, and leveraging data to solve complex operational challenges.
Experience in Trust and Safety, Content Moderation, Risk Management, or high-volume Customer Support operations.
Deep expertise in capacity planning, OpEx budget management, and vendor contract performance governance.
Strong executive presence and exceptional written and verbal communication skills, with a proven ability to influence cross-functional leadership in Legal, Engineering, and Product.
Excellent problem-solving and critical-thinking skills, with attention to detail in an ever-changing environment.

Responsibilities

Manage daily logistics operations, material flow, and third-party (3PL) warehouse vendors, including overseeing budgets, invoices, and capital improvements.
Monitor SLAs, KPIs, and vendor scorecards to ensure business continuity and build business cases for process and logistics improvements.
Design and execute comprehensive forward and reverse logistics strategies aligned with the organization's long-term business goals.
Drive technology-driven automation, reduce MTTR, optimize capacity, and eliminate obstacles in material flow to lower operational costs.
Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.
Direct daily warehouse workflows, monitor material movement, ensure adherence to safety and quality protocols, and supervise on-site teams.
Handle routine operational challenges, coordinate with logistics partners, maintain operational documentation, and optimize processes.