Logistics Warehouse Operations Lead

Agilent Technologies•Memphis, TN

5d•$105,280 - $164,500

About The Position

The Logistics Warehouse Operations Lead oversees daily execution and performance of a third-party logistics (3PL) run warehouse, ensuring service, cost, quality, and safety targets are consistently met. The role is the primary interface between Agilent RLC-Americas and the 3PL provider, driving operational and process excellence, compliance, and continuous improvement across warehouse activities. The position also includes program management for 2810. It involves analyzing and evaluating user business problems and developing business system or process recommendations to meet requirements. This may include defining problems, evaluating requirements, implementing systems or processes, participating in business systems planning, upgrading business applications or functional solutions, and serving as a liaison to IT. The role may involve significant project management, including managing internal non-technical business projects from initiation through completion. It leads project planning, resourcing, staffing, progress reporting, issue resolution, and delivery of results; interprets requirements; identifies project scope; plans and directs schedules; monitors budgets; assigns tasks; tracks performance and milestones; recommends changes to schedules, costs, resources, or scope; ensures communication across teams and functions; and keeps management informed of progress and key issues or changes that may affect the business. The position has a full-time weekly schedule, a day shift, and occasional travel. The stated full-time equivalent pay range is $105,280 to $164,500 per year, plus eligibility for bonus, stock, and benefits. The job posting states that applications will be accepted until at least November 17, 2026, or until the job is no longer posted.

Requirements

Bachelor's or master's degree required.
At least 8 years of relevant experience.

Nice To Haves

Engineering degree preferred.

Responsibilities

Oversee 3PL-managed inbound, storage, picking, packing, and outbound warehouse operations.
Ensure service-level agreements, including order accuracy, cycle time, and on-time delivery, are consistently achieved.
Track and manage KPIs, including inbound D2S, order fulfillment CRDD and on-time performance, DEFOA DDPM, inventory accuracy, outbound claim NCM, and warehouse throughput and productivity.
Conduct regular business reviews and performance scorecard assessments with the 3PL.
Partner with 3PL leadership to improve labor productivity and space utilization.
Identify cost-reduction opportunities without compromising service levels.
Support implementation and optimization of warehouse systems, including WMS, automation, and robotics as applicable.
Champion Lean/Six Sigma initiatives to improve efficiency and reduce waste.
Ensure the 3PL meets EHS, regulatory, and quality standards; promote a strong safety culture and audit readiness, with a goal of zero non-compliance.
Coordinate with Transportation, OM, Planning, Procurement, and Manufacturing to support end-to-end workflow.
Serve as liaison between internal teams and the 3PL and as the day-to-day operational contact for the 3PL partner.
Manage escalations, align operational goals, and ensure contractual obligations are fulfilled.
Analyze and evaluate user business problems and develop business system or process recommendations to meet requirements.
Participate in business systems planning, including defining or upgrading business applications or functional solutions; may serve as a business liaison to IT.
Manage internal non-technical business projects from initiation through completion, including planning, resourcing, staffing, progress reporting, issue resolution, and delivery.
Interpret requirements, define project scope, direct schedules, monitor budgets, assign tasks, and track performance and milestones.
Recommend schedule, cost, resource, or scope changes; ensure effective cross-functional communication; and keep management informed of progress, issues, and business-impacting changes.