SR Manager Operations

Universal Logistics•Racine, WI

6d•Onsite

About The Position

The Operations Manager oversees day-to-day warehouse operations at the Racine, Wisconsin facility supporting Case New Holland (CNH). The facility provides pick-and-pack, sequencing, inventory management, and production support to ensure materials are delivered accurately and on time. The role leads supervisors and hourly associates while driving safety, productivity, quality, customer service, employee development, and continuous improvement.

Requirements

At least 3 years of leadership experience in warehousing, logistics, distribution, manufacturing, or transportation operations.
Strong understanding of warehouse operations, inventory control, production support, and material flow.
Experience managing KPIs, labor planning, and operational performance.
Strong communication, organizational, and problem-solving skills.
Proficiency with Microsoft Office and warehouse management systems.

Nice To Haves

Previous experience leading supervisors, team leads, or large hourly workforces.
Associate's or Bachelor's degree; equivalent experience will be considered.

Responsibilities

Lead daily warehouse operations, including pick and pack, sequencing, inventory control, shipping, and receiving.
Supervise and develop Operations Supervisors, Team Leads, and hourly associates.
Drive safety, productivity, quality, and inventory accuracy throughout the operation.
Monitor labor utilization, staffing levels, workflow, and operational performance.
Partner with the customer and internal leadership teams to resolve operational issues and maintain service levels.
Analyze operational KPIs and identify opportunities to improve efficiency, accuracy, and overall performance.
Lead employee coaching, performance management, corrective actions, and development initiatives.
Support continuous improvement projects aimed at reducing waste and improving operational results.
Ensure compliance with customer requirements, company policies, inventory controls, and safety standards.
Maintain strong communication across operations, quality, materials, and customer teams.