Operations Manager - University College

Louisiana State University•Goodwell, OK

1d•Onsite

About The Position

The Operations Manager for University College manages the college’s day-to-day operational and financial functions. Responsibilities include oversight of the departmental budget, front desk operations, program logistics, scholarship administration, event planning, and compliance tracking. The position also supervises a full-time Administrative Coordinator and front desk staff, including student workers. The role manages procurement, budgeting, travel, invoices, scholarship and foundation accounts, operational reporting, and compliance with university policies. It oversees customer service and staffing at the front desk, coordinates scholarship awards and recognition programs, and organizes meetings and events, including University College’s participation in LSU Giving Day. The manager also provides backup administrative support, participates in meetings, training, and professional development, and performs other duties as assigned. Applicants are asked to provide a cover letter, resume, and three professional references with names, titles, phone numbers, and email addresses. Employment is contingent on a satisfactory pre-employment background check. Candidates must have valid U.S. work authorization at hire and maintain it throughout employment.

Requirements

Bachelor’s degree and 3 years of related experience; the posting also states that a degree is not required if the candidate meets the required years of experience.
Demonstrated ability to provide exceptional customer service in a fast-paced, high-volume environment.
Experience handling multiple priorities while maintaining professionalism and attention to detail.
Valid U.S. work authorization at the time of hire and throughout employment.

Nice To Haves

Experience working in higher education or a student services environment.
Experience with Microsoft Office Suite and student information systems.

Responsibilities

Manage operations and administrative services related to procurement, financials, budgeting, and travel.
Ensure compliance with policies related to human resources, finance, budgeting, accounting, travel, facilities, and other areas.
Assist with the operational budget and fiscal year-end processes, expenditure tracking, and financial reporting.
Process invoices, manage scholarship funds, and manage foundation accounts.
Assist with travel arrangements, spending authorizations, and expense reconciliation.
Identify opportunities for cost savings and revenue growth.
Supervise a full-time Administrative Coordinator.
Supervise front desk staff, including student workers, and oversee front desk operations and customer service for students and visitors.
Collaborate with internal stakeholders, including the department head, to identify and address facility-related needs and issues.
Manage hiring, training, scheduling, and performance evaluations of student workers.
Track quality assurance, set student employee goals, and manage staffing needs for efficient operations.
Assist with developing and implementing internal procedures to improve operational efficiency.
Provide backup for SEP functions, assisting with student worker processes and onboarding.
Review and summarize scholarship applications using GPA, test scores, financial need, essays, and other metrics to assist with awarding 45–70 annual scholarships.
Coordinate scholarship recognition and award programs.
Submit university forms for food and vendor contracts related to events.
Organize University College Advisory Board annual meetings and communicate with board members.
Coordinate with vendors on event logistics.
Assist with travel arrangements.
Coordinate University College participation in LSU Giving Day.
Provide backup support for other administrative functions during peak periods or staff absences.
Participate in departmental meetings, trainings, and professional development.
Perform other duties as assigned.