Operations Manager Trainee

Waste Management, Inc. (WM)•Moreno Valley, CA

13h•$68,000 - $80,000•Onsite

About The Position

The Operations Manager Trainee (OMT) program is a structured, five-month leadership development program designed to prepare trainees for a front-line Operations Manager role. Training takes place in Moreno Valley, California, and most of the workday is spent in the field interacting with front-line employees. Trainees receive hands-on experience in leading employees, improving operational efficiency, supporting safety programs, increasing financial profitability, and improving customer satisfaction. After successful completion of the program, trainees transition into an Operations Manager position. In that role, they coach, mentor, and manage front-line employees, oversee daily route operations, and help ensure safety, performance, and service excellence. Placement at the training location is not guaranteed; candidates must be willing to relocate within Southern California based on business needs. The role operates in a combination of office and plant/field environments and uses standard office equipment. The expected base salary range for this on-site position is $68,000–$80,000. WM describes its offerings as including education assistance, paid on-the-job training, and career progression, along with a competitive benefits package.

Requirements

Bachelor's degree from an accredited institution, or a high school diploma or GED from an accredited institution with two years of relevant work experience.
Two years of relevant work experience in addition to the education requirements.
Must be at least 18 years old.
Must be legally eligible to work in the country where the position is located.
Valid driver's license upon hire; must maintain a valid driver's license and clean driving record throughout employment in this position.
Must be willing to relocate within Southern California if placement at the training location is unavailable after training.

Responsibilities

Provide timely and consistent touchpoints with front-line employees.
Regularly review best practices to enhance daily performance.
Partner with drivers and technicians to develop job-related skills.
Complete the assigned OMT training curriculum and other assigned training.
Practice coaching conversations and seek feedback on them.
Collaborate with front-line managers to learn day-to-day business operations.
Develop knowledge of DOT and OSHA safety programs and systems, operational processes, systems and tools, performance management, dispatch and routing, and fleet maintenance processes.
Upon transition to an Operations Manager role, coach, mentor, and manage front-line employees; oversee daily route operations; and support safety, performance, and service excellence.