Operations Manager, Strategy & Integration

International Justice Mission•Virginia - Hybrid, VA

1d•Hybrid

About The Position

International Justice Mission (IJM) is seeking an Operations Manager, Strategy & Integration to support the planning, coordination, and execution of strategic initiatives led by the Chief of Staff to the CEO. This role will also support the communications cascade of the Enterprise Strategy and process excellence across the Enterprise Strategy and Enterprise Portfolio Management departments. The position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. This role requires current authorization to work in the United States, and visa sponsorship is not available.

Requirements

5-8 years of relevant experience in operations, project management, strategy execution, program management, organizational effectiveness, communications, or executive office support.
Experience supporting complex, cross-functional initiatives in a matrixed organization.
Demonstrated ability to improve processes, establish structure, and manage multiple priorities simultaneously.
Strong proficiency with Microsoft PowerPoint, Excel, Word, Teams, and SharePoint.
Experience with Asana, Smartsheet, Monday.com, or similar project management platforms.
Process mapping, documentation, and workflow improvement.
Executive presentation development and written communications.
Dashboard creation, reporting, and progress tracking.
Knowledge management and document governance.
Meeting coordination and stakeholder management.
Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building.
Self-starter with strong initiative.
Disciplined with priorities.
Strong interpersonal skills and self-awareness.
Exceptional verbal and written communication.
Flexible, collaborative and eager to support others.
Effective team player who fosters collaborative environment.
Adept at creative problem solving.
Must have current authorization to work in the United States.
Must practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.

Nice To Haves

Bachelor’s degree in a related field preferred.
Experience supporting senior leaders, executive offices, project management offices, or strategy functions preferred.
Experience in a global nonprofit, consulting, international development, or mission-driven organization preferred.
Project management and execution planning.
Statement of Faith describing Christian faith and its relevance to IJM involvement, including spiritual disciplines and current fellowship.

Responsibilities

Support the planning, coordination, and execution of strategic initiatives led or sponsored by the Chief of Staff, including management of GLT related work.
Develop and maintain project plans, timelines, risk reviews, mapping dependencies, and tracking milestones for priority initiatives.
Support agenda creation, preparation, and follow up from meetings, working sessions, and decision forums.
Prepare concise project status updates, briefing materials, and executive summaries for leadership audiences.
Lead implementation planning, change management, and adoption activities associated with major initiatives.
Draft, coordinate, and distribute communications owned by the Enterprise Strategy & Integration team, including strategy updates, enterprise planning communications, and enterprise calendar communications.
Support development of executive presentations, reports, memos, and briefing materials for the CEO, Global Leadership Team, and Board.
Maintain team knowledge management systems, shared repositories, templates, and communication channels.
Support continuous improvement of team communication practices and information flows.
Document, maintain, and improve enterprise planning and portfolio management processes.
Partner with the Director of Strategic Planning and Director of Portfolio Enablement to maintain core frameworks, templates, and governing documents.
Support process reviews, lessons learned, and continuous improvement efforts.
Prepare agendas, meeting materials, and pre-read packages.
Capture decisions, action items, and commitments and track follow-through to completion.
Support scheduling, coordination, and administrative activities required to enable the Chief of Staff's effectiveness.
Support cross-functional coordination across enterprise stakeholders, leadership teams, and strategic initiative owners.
Handle confidential and sensitive information with sound judgment and discretion.
Coordinate travel arrangements, expense processing, and other administrative support as needed.
Participation in IJM’s community of spiritual formation.