Gestionnaire des opérations, Marketing produit / Operations Manager, Marketing

Genetec • Montreal, QC

61d

About The Position

The Operations Manager, Product Marketing oversees the end-to-end governance and is responsible for optimizing product marketing processes, workflows, and collaboration tools. This role improves operational efficiency, ensures adherence to best practices, and manages key platforms such as Wrike, Confluence, and SharePoint.

Requirements

• Degree or certification in Project Management, Business Processes, or equivalent
• Minimum 3 – 5 years experience in a similar role
• You enjoy working with others, are able to establish and maintain working relationships
• Understand how to simplify and map processes to people and platforms
• Previous knowledge of task and project management platforms
• Knowledge of best practices in process documentation
• You are energetic, passionate and driven team player
• Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)

Nice To Haves

• Nice-to-have hands-on experience with any of these specific tools (or equivalent tools):
• Wrike, Confluence, SharePoint

Responsibilities

• Design and refine processes to enhance collaboration within Product & Marketing teams
• Build and map workflows using Wrike and SharePoint, and document them in Confluence/Wiki
• Train teams on new processes and update them based on feedback
• Own and maintain the existing Go-to-Market framework and ensure adoption across product team within the Wrike blueprints
• Gather user feedback, implement improvements, and create supporting templates (e.g., messaging, commercial plans, pitch decks)
• Support product launch projects with training and guidance to the product team
• Work closely with the product management Operations Manager to ensure practices align and Go-to-Market activities are properly managed between both teams
• Manage recurring tasks to gather and update information about product releases in a living roadmap presentation
• Plan, organize, and present quarterly webinars with the help of the product marketing team to inform the sales and marketing team of recent releases, roadmap items and commercial news
• Represent product team interests in cross department initiatives
• Collaborate with Taxonomy, Corporate Marketing Operations, Product Line Management, and Internal Communications on shared processes and standards
• Champion internal and sales-facing SharePoint sites

Benefits

• Attractive compensation package
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule
• Subsidized meals in our amazing Bistro (Les Cordons Bleus)
• Free, unlimited coffee and fruits
• Private, free parking for all employees
• Onsite fitness facility with personal trainer, and multiple wellness and health workshops

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees