Operations Manager – Laboratory Services - Eurofins Enviro-Works

Eurofins•Edmonton, AB

20d•CA$80,000 - CA$110,000

About The Position

We are seeking a highly driven and experienced Operations Manager to lead our laboratory operations. Reporting directly to the President, this role is responsible for overseeing all operational activities, ensuring adherence to quality, safety, and accreditation standards, and driving continuous improvement across the organization. The ideal candidate is a strategic leader with a strong operational mindset, capable of optimizing performance, managing budgets, and fostering a culture of collaboration, accountability, and excellence.

Requirements

Proven experience in operations management, preferably in a laboratory or regulated environment
Strong leadership and team development skills
Experience managing budgets and driving financial performance
Knowledge of quality systems, accreditation standards, and regulatory requirements
Familiarity with LEAN methodologies and continuous improvement practices
Excellent problem-solving, communication, and organizational skills

Nice To Haves

Experience with LIMS or similar systems is an asset

Responsibilities

Oversee all laboratory operations, including purchasing and facility management
Plan, organize, and monitor activities to ensure optimal performance and efficiency
Ensure compliance with all safety, quality, and accreditation requirements
Develop and execute operational plans aligned with corporate strategy
Establish measurable objectives to drive sustained performance and operational flexibility
Monitor performance indicators and implement improvement initiatives
Develop, manage, and control departmental operating budgets
Identify opportunities to improve productivity and profitability
Lead LEAN initiatives and foster a culture of continuous improvement
Implement process enhancements to increase efficiency and quality
Support organizational change initiatives across departments
Champion the effective use and ongoing development of the Laboratory Information Management System (LIMS)
Ensure systems are leveraged to improve workflows, reporting, and performance
Develop, coach, and mentor first-line managers and supervisors
Foster a culture of transparency, respect, and teamwork
Lead by example in alignment with the Eurofins Leadership Charter
Ensure adherence to regulatory standards and industry best practices
Participate in the development of annual service and growth plans
Prepare and present operational performance reports to senior leadership
Support documentation standardization and process compliance initiatives
Maintain high levels of customer satisfaction (internal and external)
Collaborate with senior leadership to implement corporate policies and procedures