About The Position

This is a paid 40 hr./week, hands-on training program designed to develop and prepare individuals for operations leadership within a Target Supply Chain Facility. As an Operations Intern, you’ll gain a realistic job preview into life as an Operations Manager over a defined period. You will work closely with other managers and team members to understand how Target’s supply chain business operates and what it takes to excel in a management role. You’ll lead and support the execution of daily operations by working beside your team members, learning to lead, motivate, and influence a team, including the opportunity to lead a department. The program teaches individuals how to lead within a supply chain facility, working closely with a Mentor to understand how they effectively lead their department while gaining insight into different business areas and functions. You will spend your days learning to problem-solve, lead and motivate a team, conduct real-time observations, and drive results, while ensuring safety is a top priority and maximizing productivity to get products to the guest as fast as possible. You will have the opportunity to step into leading your Mentor's work center with guidance and support. Your development is a top priority, with ongoing developmental conversations with your Mentor and Manager, and extensive training to help you grow as a strong operations intern. The role can provide experience in building and managing a team culture, problem-solving and change management skills, knowledge of retail business fundamentals, experience setting and planning department workload, managing a team of hourly team members, and creating business strategies and goals. You will learn about Inbound/Outbound/Warehousing departments within the distribution center.

Requirements

  • Participation in school or extracurricular activities and experience in leadership roles
  • Strong interest in working in retail, specifically within our supply chain facilities
  • Ability to communicate clearly and effectively
  • Problem-solving skills and strong initiative
  • Team-oriented thinking with enthusiasm for continuous learning
  • Ability to access all levels and areas of the facility to respond to team member issues.
  • Understand instructions, reports, and information
  • Climb up and down ladders
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally moving merchandise up to 40 pounds
  • Flexible work schedule (e.g., nights, weekends, and holidays) and regular work attendance are necessary

Nice To Haves

  • Working in a fun and energetic environment
  • Enjoy leading teams who are working to get products to our stores and guests
  • Not looking for a Monday thru Friday job where you are at a computer all day

Responsibilities

  • Spending time on the facilities floor helping to lead amongst team members and aligning the team in daily business priorities.
  • Working alongside team members to lead through daily priorities.
  • Maintaining a high standard of quality/inventory accuracy through standardization of processes (standard works, job breakdowns, and quality risk analysis) while also ensuring employee accountability.
  • Tracking various KPI’s such as safety, teamwork, quality and productivity to identify gaps, and drive actions in order to maintain consistent performance.
  • Carrying out process improvement initiatives by leveraging CI methodologies such as Gemba, Fish Bone Analysis, and 5 why’s to create a lean defect-free operation.
  • Administering the communication between the IT and the Operation team to address system issues and conduct testing in the WMS.
  • Recruiting and mentoring team members to adapt a continuous improvement mindset, and guide them to take up leadership roles in the company through engaging and inclusive leadership.
  • Addressing team member concerns and remove operational hurdles to ensure smooth operations and goal attainment.
  • Leading daily meetings for the operational team, share pertinent company and site-specific information.
  • Lead/present at daily planning meetings with peer/leadership team.
  • Plan daily goals and organize shift plans to achieve targets at start of shift.
  • Provide summary of results around plan attainment, share hurdles, successes, and key learnings to apply moving forward at end of shift.
  • Conduct audits around standard adherence with safety, quality, and productivity. Share feedback and coach team members on audit observations.
  • Conduct safety walks in building to identify, resolve and report findings.
  • Conduct follow-ups on team member attendance, any necessary coaching, etc.
  • Partner with leaders regarding team member performance by teaching, coaching, training, and delivering timely performance feedback.
  • Provide new ideas and recommend solutions for business or team opportunities.
  • Take the initiative to learn how to be a Target leader by seeking out opportunities for growth and development; continuously learn throughout the internship experience.
  • Commit to learning Target’s expectations of leaders and use them to personally develop by asking questions and seeking feedback.
  • Actively participate in internship program training activities, developmental opportunities, and events.
  • Demonstrate a willingness to take risks; step out of your comfort zone and take on new assignments.
  • Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment.
  • Foster an inclusive, safe, and secure culture.
  • Carry out principle duties and responsibilities by the department through internship rotations as trained.
  • Understand business reporting and guest insights to understand, troubleshoot, and follow up on opportunity areas.
  • Gain an understanding of all business areas to develop business acumen.
  • Working with buildings leaders each day to set goals and expectations.

Benefits

  • Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
  • 401(k)
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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