About The Position

Penske Logistics is seeking an experienced leader to provide leadership at a warehousing operation. The Operations Manager leads staff to ensure customer requirements are achieved while meeting company goals and objectives. The role involves leading teams to exceed goals, developing plans and executing them, managing resources to achieve operational excellence and meet or exceed the site financial operating plan, and maintaining an incident-free safety culture. The position oversees people, warehouse operations, financial performance, safety, customer experience and growth, and fleet and equipment assets. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; hours may vary depending on business needs. The role is bonus eligible based on individual and location performance. Travel may be required as necessary.

Requirements

  • 4–6 years of related functional experience.
  • At least 3 years of managerial or supervisory experience supervising warehouse associates in distribution center management.
  • High school degree or equivalent.
  • Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
  • Ability to build rapport and relationships with associates and external customers at all levels.
  • Effective time management and organizational skills, including follow-up and follow-through.
  • Ability to manage problems and make independent decisions.
  • Demonstrated ability to develop and execute an annual financial operating plan.
  • Ability to drive process improvement and lead change.
  • Ownership and responsibility for running the operation with a sense of urgency.
  • Strong written and oral communication, presentation, and active listening skills.
  • Regular, predictable, full attendance.
  • Willingness to travel as necessary and work the required schedule at the specified location.
  • Willingness to complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

  • Bachelor's degree.
  • Warehouse management background.
  • Strong communicator, goal-oriented and detail-oriented approach, and demonstrated leadership skills.

Responsibilities

  • Ensure supervisors and associates are trained, competent, and understand how their work relates to customer business objectives.
  • Recruit, hire, train, develop, and retain quality associates.
  • Maintain effective two-way communication that informs, motivates, and recognizes team members.
  • Build and sustain effective relationships with associates, the customer, and supporting departments.
  • Meet or exceed customer key performance metrics and objectives.
  • Interact daily with the local customer to understand existing and emerging needs.
  • Lead the identification of operational improvements, including inventory accuracy and warehouse operations.
  • Collaborate with other Penske sites to share best practices and leverage resources and assets.
  • Develop and execute the annual financial and operating plan.
  • Lead the operation with integrity to meet or exceed Business Plan targets.
  • Monitor operating metrics and the P&L, identify issues, and make timely adjustments.
  • Ensure customer billings and associate payroll are prepared accurately and on time, payables and intercompany charges are valid, and other activities are accurately reflected in the P&L.
  • Lead a safety culture through personal example.
  • Develop, execute, and assess continuous improvement plans to reduce accidents and injuries.
  • Ensure associates understand their individual and group safety roles and responsibilities.
  • Identify and correct unsafe conditions, work processes, and behaviors.
  • Ensure compliance with applicable regulatory requirements and company policies and procedures.
  • Coach associates through safety observations.
  • Identify continuous improvement opportunities and challenge the status quo.
  • Track and record value delivered to the customer.
  • Identify and pursue profitable business opportunities for the customer and Penske.
  • Use available metrics to maximize customer efficiencies and achieve cost savings.
  • Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
  • Contribute to equipment specifications during start-up and renewal.
  • Build working relationships with the local PTL district and other equipment vendors.
  • Complete other projects and tasks as assigned by the supervisor.

Benefits

  • Benefits plan for associates and their families.
  • Performance bonus eligibility based on individual and location performance.
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