(USA) Operations Manager I

Walmart • Tampa, FL

3d • Onsite

About The Position

Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements. Provides subject matter expertise, develops requirements, and provides solutions for complex problems that span multiple business functions and timeframes with new or existing tools. Partners cross-functionally with product management, merchandising, engineering, and other groups to drive projects. Manages one or more work streams for the operations organization by designing project plans and leading a group of associates. Facilitates meetings involving stakeholder teams to analyze, plan, and implement project initiatives. Recommends appropriate operational processes, develops and manages project requests and timelines by establishing project requirements, communicating project status details, timelines, and available resources, planning and executing resource allocation, finalizing, approving, and delivering projects, and taking corrective action as necessary to drive project results. Communicates project plans and deliverables to key stakeholders, identifies root causes, and develops potential solutions for initiatives, and makes recommendations based on data and observation. Provides decision support by analyzing and interpreting data and information, conducting analyses of initiatives to understand and communicate trends, translating data analysis into recommendations aligned with business objectives, and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals. Supervises and manages associates and leaders in assigned area of responsibility by giving direction, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth. Teaches, supports, and models logistics and company policies and procedures, and participates in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers. Identifies and tracks export shipment data by investigating opportunities for improvement within the warehouse, providing feedback to internal customers and associates, reviewing statistical data of shipments, keeping records of shipments to comply with regulatory agencies, preparing reports, and auditing records and reports submitted to regulatory agencies. Trains export associates on shipment process and documentation required by carriers and governmental agencies by identifying opportunities for improvement with the processing of orders, developing training plans to improve the shipment process, and maintaining compliance and service levels to internal and external customers. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices, supporting and aligning efforts to meet customer and business needs, and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices. Respect the Individual Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Respect the Individual Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Respect the Individual Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments. Act with Integrity Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving). Act with Integrity Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve Our Customers and Members Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans. Serve Our Customers and Members Makes decisions based on data insights and analysis, balances short- and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Strive for Excellence Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Requirements

• Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 year’s experience in logistics, supply chain management, human resources, finance or related area OR 3 years’ experience in logistics, supply chain management, human resources, finance, or related area.

Nice To Haves

• Masters: Business, Masters: Supply Chain
• Supervising Associates

Responsibilities

• Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality.
• Provides direction and input on project business and functional requirements.
• Provides subject matter expertise, develops requirements, and provides solutions for complex problems.
• Manages one or more work streams for the operations organization by designing project plans and leading a group of associates.
• Facilitates meetings involving stakeholder teams to analyze, plan, and implement project initiatives.
• Recommends appropriate operational processes.
• Develops and manages project requests and timelines.
• Communicates project status details, timelines, and available resources.
• Plans and executes resource allocation.
• Finalizes, approves, and delivers projects, taking corrective action as necessary.
• Communicates project plans and deliverables to key stakeholders.
• Identifies root causes and develops potential solutions for initiatives.
• Makes recommendations based on data and observation.
• Provides decision support by analyzing and interpreting data and information.
• Conducts analyses of initiatives to understand and communicate trends.
• Translates data analysis into recommendations aligned with business objectives.
• Works collaboratively with cross-functional teams to develop processes and strategies.
• Supervises and manages associates and leaders in assigned area of responsibility.
• Gives direction, monitors performance, and provides feedback.
• Identifies training and development needs and provides opportunities for learning and growth.
• Teaches, supports, and models logistics and company policies and procedures.
• Participates in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Identifies and tracks export shipment data.
• Investigates opportunities for improvement within the warehouse.
• Provides feedback to internal customers and associates.
• Reviews statistical data of shipments.
• Keeps records of shipments to comply with regulatory agencies.
• Prepares reports and audits records and reports submitted to regulatory agencies.
• Trains export associates on shipment process and documentation required by carriers and governmental agencies.
• Identifies opportunities for improvement with the processing of orders.
• Develops training plans to improve the shipment process.
• Maintains compliance and service levels to internal and external customers.
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans.
• Provides expert advice and guidance to others in the application of information and best practices.
• Supports and aligns efforts to meet customer and business needs.
• Builds commitment for perspectives and rationales.
• Provides and supports the implementation of business solutions.
• Builds relationships and partnerships with key stakeholders.
• Identifies business needs.
• Determines and carries out necessary processes and practices.
• Monitors progress and results.
• Recognizes and capitalizes on improvement opportunities.
• Adapts to competing demands, organizational changes, and new responsibilities.
• Models compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity.
• Incorporates company values into the development and implementation of business plans.
• Uses the Open Door Policy.
• Demonstrates and assists others with how to apply company values in executing business processes and practices.
• Builds high-performing teams.
• Embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Works collaboratively.
• Builds strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent.
• Empowers and develops talent.
• Recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models the Walmart values to support and foster our culture.
• Holds oneself and others accountable.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Considers and adapts to how, where, and when customers shop.
• Applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data insights and analysis.
• Balances short- and long-term priorities.
• Considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Displays curiosity and a desire to learn.
• Takes calculated risks.
• Demonstrates courage and resilience.
• Encourages learning from mistakes.
• Drives continuous improvements.
• Adopts and encourages the use of new technologies and skills.
• Supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level