(USA) Operations Manager I

Walmart • Tampa, FL

2d • Onsite

About The Position

Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements. Provides subject matter expertise, develops requirements, and provides solutions for complex problems that span multiple business functions and timeframes with new or existing tools. Partners cross-functionally with product management, merchandising, engineering, and other groups to drive projects. Manages one or more work streams for the operations organization by designing project plans and leading a group of associates. Facilitates meetings involving stakeholder teams to analyze, plan, and implement project initiatives. Recommends appropriate operational processes, develops and manages project requests and timelines by establishing project requirements, communicating project status details, timelines, and available resources, planning and executing resource allocation, finalizing, approving, and delivering projects, and taking corrective action as necessary to drive project results. Communicates project plans and deliverables to key stakeholders, identifies root causes, and develops potential solutions for initiatives. Makes recommendations based on data and observation. Provides decision support by analyzing and interpreting data and information, conducting analyses of initiatives to understand and communicate trends, and translating data analysis into recommendations aligned with business objectives. Works collaboratively with cross-functional teams to develop processes and strategies that help meet business goals. Supervises and manages associates and leaders in assigned areas of responsibility by giving direction, monitoring performance, and providing feedback. Identifies training and development needs and provides opportunities for learning and growth. Teaches, supports, and models logistics and company policies and procedures. Participates in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers. Identifies and tracks export shipment data by investigating opportunities for improvement within the warehouse, providing feedback to internal customers and associates, reviewing statistical data of shipments, keeping records of shipments to comply with regulatory agencies, preparing reports, and auditing records and reports submitted to regulatory agencies. Trains export associates on shipment process and documentation required by carriers and governmental agencies by identifying opportunities for improvement with the processing of orders, developing training plans to improve the shipment process, and maintaining compliance and service levels to internal and external customers. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices, supporting and aligning efforts to meet customer and business needs, and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices. Core values include: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence.

Requirements

• Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 year’s experience in logistics, supply chain management, human resources, finance or related area OR 3 years’ experience in logistics, supply chain management, human resources, finance, or related area.

Nice To Haves

• Supervising Associates
• Masters: Business
• Masters: Supply Chain

Responsibilities

• Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality.
• Provides subject matter expertise, develops requirements, and provides solutions for complex problems.
• Manages one or more work streams for the operations organization by designing project plans and leading a group of associates.
• Facilitates meetings involving stakeholder teams to analyze, plan, and implement project initiatives.
• Recommends appropriate operational processes, develops and manages project requests and timelines.
• Communicates project plans and deliverables to key stakeholders.
• Identifies root causes and develops potential solutions for initiatives.
• Provides decision support by analyzing and interpreting data and information.
• Supervises and manages associates and leaders in assigned areas of responsibility.
• Identifies training and development needs and provides opportunities for learning and growth.
• Teaches, supports, and models logistics and company policies and procedures.
• Participates in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Identifies and tracks export shipment data.
• Trains export associates on shipment process and documentation.
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans.
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders.
• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level