(USA) Operations Manager
About The Position
The Operations Manager initiates, directs, and participates in community outreach programs, ensuring compliance with company policies and procedures. This role provides supervision and development opportunities for associates, models exceptional customer service, and assists the store manager in driving financial performance. The Operations Manager also coordinates and oversees job-related activities, ensuring associates are trained and aligned with company values and standards of ethics and integrity. Key responsibilities include building high-performing teams, fostering a culture of belonging, acting with integrity, serving customers by putting them first, and striving for excellence through continuous improvement and adoption of new technologies.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Initiates, directs, and participates in community outreach programs.
- Ensures compliance with company policies and procedures.
- Provides supervision and development opportunities for associates.
- Models and demonstrates exceptional customer service standards.
- Assists store manager in driving the financial performance of the Facility.
- Coordinates, completes, and oversees job-related activities and assignments.
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
- Builds high-performing teams and embraces differences.
- Creates a workplace where associates feel seen, supported, and connected.
- Works collaboratively and builds strong, trusting relationships.
- Communicates with impact, energy, and positivity to motivate and influence.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Supports Walmart's goal of becoming a regenerative company by making a positive impact.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Makes decisions based on data, insights, and analysis.
- Balances short- and long-term priorities.
- Considers customers, associates, shareholders, suppliers, business partners, and communities when making plans.
- Displays curiosity and a desire to learn.
- Takes calculated risks and demonstrates courage and resilience.
- Encourages learning from mistakes.
- Drives continuous improvements.
- Adopts and encourages the use of new technologies and skills.
- Supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Tuition, books, and fees are completely paid for by Walmart for Live Better U program
- Performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
