Operations Manager, Fulfillment
HelloFresh•Goodyear, AZ
•Onsite
About The Position
We are seeking a Fulfillment Manager in Goodyear, AZ to support our growing fulfillment needs. The Fulfillment Manager will take a hands-on approach and provide strategic operational leadership throughout production and fulfillment. We're searching for someone who is excited to build something extraordinary and share it with the world!
Requirements
- 5+ years of operations management experience within manufacturing or production plant (food/beverage/perishables/CPG/eComm)
- 3+ years of experience managing 150-200+ employees in a hyper-growth organization
- Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation)
- Continuous Improvement/Lean Manufacturing advocate (Six Sigma, APICS, Kaizen certification)
- Microsoft Excel (can maintain complex spreadsheets)
- Bachelor's Degree; High school diploma or GED
Nice To Haves
- Successful leading teams and promoting partnerships at all levels and departments of an organization.
- Someone that listens to your team and values their ideas
- Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting goals, and paving the way for efficiency
- Take calculated risks to change the status quo
- Strategic: you use logic identify alternatives, evaluate, and present approaches while thinking about contingency plans
- Customer-focused: you understand the importance of customer experience and delivering the planned customer outcomes with customer care and customer satisfaction
Responsibilities
- Provide leadership from the front lines daily and immerse yourself to improve productivity, promote growth, encourage new ideas, and inspire change
- Lead a team of fulfillment supervisors and fulfillment workers to meet operational goals
- Map out, guide and improve daily operations through engaging and directing the team to ensure accurate delivery of customer orders
- Ensure adherence to OSHA, GMP, SQF, food safety, and facility compliance while meeting operational goals and improving production
- Coordinate product flow to guide the efficient process of receiving, storing, and distributing materials to departments
- Ensure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
- Promote a customer-first environment focused on and committed to delivering the highest quality product to our customers
- Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements
- Partner with Production Planning team to implement devised production plans and adjust sequencing based on business need
Benefits
- Competitive salary
- 401k with company match that vest immediately upon participation
- Company equity plan based on role
- Generous PTO, including sabbatical
- Parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
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What This Job Offers
Job Type
Full-time
Career Level
Manager
