(USA) Operations Manager - Floor

Walmart•Lancaster, TX

5d•Onsite

About The Position

This role is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. The Operations Manager will forecast staffing, workload, and performance results to meet business demands. They will prepare, review, and analyze business reports to identify operational improvements. This position involves monitoring and ensuring compliance with logistics and company quality and safety standards, policies, and procedures. The role requires resolving associate, customer, and supplier concerns, and supervising and managing associates and leaders by providing direction, monitoring performance, offering feedback, and identifying training and development needs. The Operations Manager will also teach, support, and model company policies and procedures, and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers. The role emphasizes respecting individuals by building high-performing teams, embracing diversity, creating an inclusive workplace, and empowering associates to thrive. It also involves working collaboratively, communicating effectively, attracting and retaining talent, and recognizing contributions. Acting with integrity means maintaining high standards of ethics and compliance, modeling company values, and holding oneself and others accountable. Serving customers means delivering results with a customer-first approach, adapting to changing shopping behaviors, and applying business models to all plans. Making data-driven decisions, balancing priorities, and considering all stakeholders are key. Striving for excellence involves continuous improvement, adopting new technologies, and supporting change.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
Identify and ensure associate, customer, and supplier concerns are resolved.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures.
Participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences, create a workplace where associates feel seen, supported, and connected, and create opportunities for all associates to thrive.
Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
Make decisions based on data, insights, and analysis, balance short- and long-term priorities, and consider stakeholders when making plans.
Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)