(USA) Operations Manager - Floor

Walmart•Greencastle, IN

4d•Onsite

About The Position

This position drives and implements the business plan for their area of responsibility to achieve facility goals in production, quality, and safety, and implements operational improvements. The role forecasts staffing, workload, and performance results to meet business demands. It involves preparing, reviewing, and analyzing business reports to identify operational improvements. The position monitors and ensures compliance with logistics and company quality and safety standards, policies, and procedures. It also involves resolving associate, customer, and supplier concerns, and supervising and managing associates and leaders by giving direction, monitoring performance, providing feedback, and identifying training and development needs. The role emphasizes building high-performing teams, embracing diversity, creating a culture of belonging, and empowering associates to thrive. It requires working collaboratively, communicating with impact, attracting and retaining talent, and recognizing contributions. The role also upholds the highest standards of integrity and ethics, acting in a selfless, humble, self-aware, honest, fair, and transparent manner. It focuses on serving customers by delivering results, putting the customer first, and adapting to how, where, and when customers shop. The role makes data-driven decisions, balances priorities, and considers all stakeholders. It encourages continuous improvement, adopts new technologies, and supports change.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
Identify and ensure associate, customer, and supplier concerns are resolved.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures.
Participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences, create a workplace where associates feel seen, supported, and connected through a culture of belonging, and create opportunities for all associates to thrive and perform.
Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first, considering and adapting to how, where, and when customers shop.
Make decisions based on data, insights, and analysis, balancing short and long-term priorities.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Performance-based bonus awards