(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Walmart•Troutman, NC

1d•Onsite

About The Position

This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. The role involves forecasting staffing, workload, and performance results to meet business demands. The Operations Manager will monitor and ensure compliance with Logistics and company quality and safety standards, policies, and procedures. They will identify and resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by providing direction, monitoring performance, giving feedback, and identifying training and development needs. This role emphasizes building high-performing teams, embracing diversity, creating a culture of belonging, and fostering an environment where associates can thrive. It also involves working collaboratively, communicating effectively, attracting and retaining talent, and empowering others. The position requires acting with integrity, maintaining high ethical standards, modeling company values, and supporting the company's goal of becoming a regenerative company by making a positive impact. The role focuses on serving customers by delivering results, putting the customer first, and adapting to their shopping habits. Decision-making should be data-driven, balancing short and long-term priorities while considering all stakeholders. The position encourages continuous improvement, adopting new technologies, and supporting change.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety).
Implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and/or analyze business reports and use information to identify operational improvements.
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
Identify and ensure associate, customer, and supplier concerns are resolved.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, and identifying training and development needs.
Provide opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures.
Participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams.
Embrace differences in people, cultures, ideas, and experiences.
Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
Create opportunities for all associates to thrive and perform.
Work collaboratively and build strong, trusting relationships.
Communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent.
Empower and develop talent.
Recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model the Walmart values to support and foster our culture.
Hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Consider and adapt to how, where, and when customers shop.
Apply the EDLP (Every Day Low Price) and EDLC (Every Day Low Cost) business models to all plans.
Make decisions based on data, insights, and analysis.
Balance short and long-term priorities.
Consider customers, fellow associates, shareholders, business partners, and communities when making plans.
Display curiosity and a desire to learn.
Take calculated risks.
Demonstrate courage and resilience.
Encourage learning from mistakes.
Drive continuous improvements.
Adopt and encourage the use of new technologies and skills.
Support others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates).