(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC)

Walmart•Palestine, TX

1d•Onsite

About The Position

This position involves driving and implementing the business plan for the area of responsibility to achieve facility goals, including production, quality, and safety, and implementing operational improvements. The role requires forecasting staffing, workload, and performance results to meet business demands. It also involves preparing, reviewing, and analyzing business reports to identify operational improvements. The manager will monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives. A key aspect is identifying and resolving associate, customer, and supplier concerns. The role includes supervising and managing associates and leaders, providing direction, monitoring performance, feedback, identifying training needs, and participating in hiring, promotion, coaching, and evaluation. The company emphasizes respect for the individual, building high-performing teams, embracing diversity, fostering a culture of belonging, and creating opportunities for all associates. It also values collaborative work, strong relationships, and effective communication. The company seeks individuals who attract and retain talent, empower and develop talent, and recognize contributions. Integrity is paramount, with a focus on maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. Walmart aims to be a regenerative company, making a positive impact for associates, customers, members, and the world. The role requires a customer-first approach, considering how, where, and when customers shop, and applying EDLP and EDLC business models. Decisions should be data-driven, balancing short and long-term priorities, and considering all stakeholders. The company encourages striving for excellence, displaying curiosity, taking calculated risks, demonstrating courage and resilience, and learning from mistakes. Continuous improvements, adoption of new technologies, and supporting others through change are also valued. Walmart, founded by Sam Walton, has grown into the world's biggest retailer, committed to helping customers save money to live better. The company is reinventing the shopping experience, with associates playing a crucial role in shaping the future of retail and improving lives globally.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety)
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation
Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback, identifying training and development needs and providing opportunities for learning and growth, teaching, supporting, and modeling Logistics and company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers

Benefits

Competitive pay
Performance-based bonus awards
Health benefits (medical, vision, dental coverage)
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
Regional Pay Zone (RPZ) (based on location)
Stock