(USA) Operations Manager - Floor (Grocery)

Walmart•Casa Grande, AZ

8d•$84,000 - $126,000•Onsite

About The Position

This position drives and implements the business plan for their area of responsibility to achieve facility goals in production, quality, safety, and operational improvements. They forecast staffing, workload, and performance results to meet business demands. The role involves preparing, reviewing, and analyzing business reports to identify operational improvements. This manager monitors and ensures compliance with logistics and company quality and safety standards, policies, and procedures. They resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by giving direction, monitoring performance, providing feedback, and identifying training and development needs. This role also involves teaching, supporting, and modeling company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers. The role emphasizes respecting individuals by building high-performing teams, embracing differences, creating a culture of belonging, and empowering associates to thrive. It also involves working collaboratively, building strong relationships, communicating with impact, attracting and retaining talent, and recognizing contributions. Acting with integrity means maintaining high standards of ethics and compliance, modeling company values, and holding oneself and others accountable. Serving customers means delivering results with a customer-first approach, adapting to changing shopping behaviors, and applying business models to all plans. Making decisions based on data and insights, balancing priorities, and considering all stakeholders are key. Striving for excellence involves curiosity, a desire to learn, taking calculated risks, demonstrating resilience, and encouraging learning from mistakes. This role also drives continuous improvement, adopts new technologies, and supports others through change.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through a culture of belonging.
Create opportunities for all associates to thrive and perform.
Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model the Walmart values to support and foster our culture.
Hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Consider and adapt to how, where, and when customers shop and apply the EDLP and EDLC business models to all plans.
Make decisions based on data, insights, and analysis.
Balance short- and long-term priorities and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Display curiosity and a desire to learn.
Take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.