(USA) Operations Manager, Asset Protection - DC/FC

Walmart•Greenfield, IN

1d•$84,000 - $126,000•Onsite

About The Position

As a key leader in our Return Center, you will champion data-driven decision-making and operational excellence to protect our people, property, and products. You will develop and execute asset protection strategies, ensure regulatory compliance, and foster a safe, secure, and efficient fulfillment environment.

Requirements

Strong analytical skills in data collection, root cause analysis, and problem-solving within a fulfillment or distribution environment.
Proficiency in data visualization, dashboard creation, and data governance.
Demonstrated experience in process improvement and operational efficiency in ecommerce or logistics settings.
In-depth knowledge of asset protection, investigations, and security protocols for fulfillment centers.
Excellent communication, presentation, and feedback skills, with the ability to influence at all levels.
2 years' experience in Retail, Supply Chain, or Manufacturing environment.
Option 1: Bachelor's Degree in Criminal Justice, Occupational Safety Management, Audit, or related field;, AND 1 years' experience in the field of Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, and Manufacturing, or related field.
Option 2: 3 years' experience in the field of Asset Protection, Audit, Investigations, Safety or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or related field.

Nice To Haves

1 or More Certifications such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional; Certified Safety Professional; or Non-degreed certifications Certified Safety Manager; or related.
Microsoft Office Suite; SharePoint and OneDrive

Responsibilities

Leverage Data & Technology: Use data analytics and return center technologies to identify risks, analyze root causes, and implement solutions. Develop dashboards and visualizations to inform site leadership and drive performance.
Drive Business Solutions: Recommend and implement process improvements to address complex fulfillment challenges, optimize operations, and support business growth. Build business cases for new initiatives with clear ROI or cost savings.
Ensure Environmental & Regulatory Compliance: Support audits and regulatory visits, maintain compliance with environmental and safety standards, and integrate best practices into fulfillment processes.
Maintain Operational Excellence: Document and improve standard operating procedures (SOPs) specific to ecommerce fulfillment, return center processes, ensuring alignment with enterprise strategy and site goals.
Enhance Asset Protection: Lead investigations into security incidents, monitor for theft and shrinkage, manage access controls, and develop loss prevention strategies tailored to a high-volume, fast-paced fulfillment environment.
Collaborate & Communicate: Partner with cross-functional teams, present data-driven insights to stakeholders, and prepare clear, actionable reports for site and regional leadership.
Influence & Feedback: Guide and influence associates and leaders to adopt best practices, provide and receive feedback, and proactively address site needs.
Ensure Employee Health & Safety: Oversee OSHA compliance, coordinate emergency response, design and communicate evacuation plans, and promote a culture of safety throughout the fulfillment center.
Drive Process Improvement: Identify and resolve workflow bottlenecks, implement process enhancements, and coach team members on continuous improvement methodologies.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)