Operations Manager - Administrative Services

ShyftLabs • Toronto, ON

150d • $60,000 - $80,000

About The Position

We are seeking a visionary Operations Manager - administrative services to join our Toronto office and lead the strategic and operational direction of our technology initiatives.

Requirements

• A university degree in business administration, management, commerce, or other discipline related to the company's service is required.
• Minimum 2 years of experience at a professional level in administrative services are required.
• At least 1 year of experience as a middle manager.
• Demonstrated patience, tact and diplomacy while leading a diverse team of professionals.
• Ability to multi-task, remain cool and keep up in a fast-paced environment.
• Excellent, interpersonal and communication experience, verbal, written and administrative skills

Responsibilities

• Lead and oversee daytoday administrative operations to ensure smooth, efficient functioning of the organization, aligning activities with company objectives.​
• Coordinate and support talent acquisition activities, including prehire administration, onboarding, and initial training to ensure a seamless experience for new employees.
• Work closely with the CEO to coordinate priorities, monitor action items, and help implement operational initiatives that support the company’s growth in the data and technology consulting space.
• Overseeing core administrative operations, including document management, office coordination, and HR support functions.
• Handle urgent, sensitive, and ambiguous matters with discretion and sound judgment, ensuring clear communication, timely followup, and appropriate escalation where required.
• Oversee corporate governance processes and internal compliance procedures, ensuring adherence to company policies, contractual obligations, and applicable regulatory requirements.
• Manage the processing and lifecycle of NDAs, MSAs, contracts, and other key agreements, including tracking approvals, renewals, and expiry dates to minimize legal and operational risk.
• Prepare concise reports, dashboards, and briefing materials for leadership and management committees to support decisionmaking on administrative and operational matters.
• Plan, administer, and monitor budgets related to office operations, contracts, equipment, and supplies, ensuring cost effective use of resources.
• Oversee vendor relationships, facilities coordination, access management, and essential office services so that teams have the tools and environment needed to be effective.
• Track office expenditures, approvals, and renewals in coordination with the finance team, maintaining accurate records and supporting regular financial reviews.
• Improve systems and documentation to reduce single-point dependency and increase operational resilience
• Ensure office operations support executive productivity and team effectiveness.

Benefits

• Comprehensive Benefits: 100% coverage for health, dental, and vision insurance for you and your dependents from day one.
• Real Impact: Build AI systems used by Fortune 500 companies.
• Growth & Learning: Continuous learning opportunities and influence over technical direction.
• Ownership: Shape applied research and AI strategy in a fast-growing, product-focused data company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager