Fleet Operations Manager Trainee

Ryder Supply Chain Solutions • Rancho Cucamonga, CA

1d • Onsite

About The Position

The Operations Management Trainee (OMT) is an 18-month structured and comprehensive training program designed to develop leadership and operational knowledge. The trainee works collaboratively with different teams to understand the business, processes, and strategies that support customer retention, operational excellence, and performance metrics. The position uses problem-solving skills to support sound business decisions and includes support, mentorship, and training from managers and team members. Relocation within the business unit is required at the conclusion of the training program.

The role is based at the Rancho Cucamonga, California shop and follows a Monday–Friday schedule from 12:30 p.m. to 9:00 p.m. It is an opportunity for a recent college graduate to begin a transportation and logistics career in a fast-paced environment. The position pays an annual salary of $60,000, paid weekly, and may be eligible for an annual bonus, commission, and/or long-term incentive plan depending on level and type.

Requirements

• Bachelor’s degree.
• Strong PC knowledge and skills, including spreadsheet and word-processing software packages; advanced proficiency required.
• Basic understanding of business finance, controls, and metrics; beginner proficiency required.
• Detail-oriented, with excellent follow-up practices.
• Strong verbal and written communication skills.
• Ability to instill commitment to organizational goals.
• Ability to multitask, stay highly organized, manage time effectively, and prioritize work.
• Flexibility and self-drive to excel in a fast-paced environment.
• Strong mechanical skills.
• Effective interpersonal and influencing skills.
• Ability to create and maintain professional relationships at all organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as a member of a team.
• Willingness to relocate within the business unit at the conclusion of the training program.

Nice To Haves

• One or more years of customer service experience with issue-resolution experience.

Responsibilities

• Manage customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to maximize utilization without compromising lease customers.
• Partner with Sales staff on customer calls to pursue new business and increase customer satisfaction.
• Manage running costs and maintenance overheads, ensuring policies and processes are followed to optimize them.
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to support customer satisfaction.
• Ensure accurate preventive maintenance scheduling and follow-up, breakdown handling, and vehicle status updates.
• Oversee Technician work planning for efficiency, training, and flexibility.
• Perform other duties as assigned.

Benefits

• Competitive pay and a full benefits package.
• Medical insurance.
• Prescription coverage.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance options.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.
• Tax-advantaged 401(k) retirement savings plan with employer match.
• Discount on shares.
• The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level