Operations Management Analyst
About The Position
ANSER is seeking an Operations Management Analyst to support the Office of the Secretary of War (OSW), Director of Administration and Management (DA&M), Organizational and Management Policy Directorate (O&MPD). The role provides operational and correspondence management support to directorate leadership, government action officers, subject matter experts, and the contract team. The analyst facilitates the flow of classified and unclassified correspondence, supports executive-level operations, and helps ensure timely execution of mission requirements for the Secretary and Deputy Secretary of War, Military support commands, and other senior Department of War leadership. The position supports correspondence workflow, suspense tracking and reporting, CATMS operations, training, briefing materials, and a range of administrative functions. On-site support is required at the Pentagon Monday through Friday during core business hours, with work hours adjustable based on operational requirements.
Requirements
- Bachelor's degree with a minimum of five years of relevant experience will be considered.
- At least six years of experience supporting operational, analytical, administrative, or project management efforts within the Office of the Secretary of War, the Department of War, or a comparable federal organization.
- Active Secret security clearance at the time of hire and ability to obtain a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
- Experience supporting correspondence management, executive task management, Executive Secretariat functions, or comparable government correspondence processes.
- Experience using CATMS and the Department of War Manual for Written Material: Examples and Reference Material (DoW Manual 5110.04).
- Experience supporting senior-level government officials and demonstrated knowledge of the structure and missions of the Office of the Secretary of War and Department of War Components.
- Ability to provide on-site support at the Pentagon Monday through Friday during core business hours, with flexibility to adjust work hours based on operational requirements.
Nice To Haves
- Active TS/SCI security clearance.
- Experience supporting senior Department of War leadership in a high-visibility operational environment.
- Excellent written and verbal communication skills.
- Experience building collaborative relationships with diverse stakeholders across government organizations.
- Experience improving operational processes and identifying efficiencies within executive support functions.
- Experience working independently and collaboratively in dynamic, fast-paced environments.
- Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, SharePoint, and Microsoft Teams.
- Experience independently resolving operational issues and providing responsive customer support.
Responsibilities
- Assign and manage correspondence workflow as the Organizational and Management Policy Directorate liaison to Office of the Secretary of War components.
- Review and assign correspondence to the appropriate Office of the Secretary of War personnel through the Correspondence and Task Management System (CATMS).
- Develop, maintain, and monitor internal suspense tracking systems for correspondence, memoranda, letters, projects, and other official documents.
- Prepare metrics, weekly action reports, and reconciliation reports identifying pending, overdue, and critical suspense actions for government leadership.
- Provide guidance on correspondence management for senior Department of War officials and components in accordance with official correspondence guidance.
- Support the development and improvement of business methods, administrative procedures, office systems, file management processes, and production schedules supporting CATMS operations.
- Develop training materials and provide instruction on directorate missions, CATMS processes, correspondence preparation, suspense management, and signature package requirements.
- Prepare Organizational and Management Department of War briefing materials and support Office of Legislative Counsel Green Sheet assignments and tracking.
- Coordinate administrative support activities, including human resources, information technology, security, facilities management, visitor escorting, personnel in-processing, equipment and supply inventories, suite access, SCIF maintenance, burn bag destruction, and resolution of information technology and network issues.
- Perform additional operational and administrative duties as assigned.
Benefits
- ANSER provides employee benefits to support health, financial, and well-being needs; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
