Operations Labor Manager

SSA Marine•Long Beach, CA
•$85,000 - $110,000

About The Position

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe, efficient, compliant, and cost-effective use of union labor, equipment, and operational resources. The role exercises independent judgment and management authority over labor personnel and operational staff in accordance with company policies, operational requirements, and applicable collective bargaining agreements. The manager serves as a key representative of company management and is accountable for safety, security, productivity, labor relations, and operational execution. The position manages workforce assignments and labor relations, plans and executes terminal operations, enforces safety and regulatory compliance, coordinates among operational stakeholders, supports terminal operating systems, and completes required reports. It supervises assigned union labor personnel, including foremen and supervisory clerks. The work involves rotating shifts at multiple terminals, potentially with short-notice scheduling, and outdoor conditions that may be extreme, dusty, noisy, or hazardous around fast-moving equipment. The position also requires driving 20%.

Requirements

  • At least 5 years of experience managing related union labor.
  • At least 5 years of experience in terminal operations, cargo stowage and stability, and local union dispatching rules.
  • Equivalent experience working in an Operations Management or related field is required if relying on experience in place of a college degree.
  • Demonstrated leadership experience.
  • Familiarity with computerized terminal operating systems.
  • Knowledge of applicable safety and accident-prevention codes and regulations.
  • Valid driver's license.
  • Must possess or be able to obtain and maintain a valid TWIC card.
  • Ability to direct a large, diverse workforce in a fast-paced operational environment.
  • Sound judgment and problem-solving skills under time pressure.
  • Ability to plan and organize work across varied hours, shifts, and days.
  • Effective communication with union workforce, management, and external stakeholders.
  • Ability to work rotating day, evening, and night shifts at multiple terminals, with schedules potentially provided on short notice.
  • Ability to work in extreme hot and cold outdoor temperatures, extremely dusty conditions, and occasionally high-noise conditions.
  • Ability to work in an environment that may be hazardous to people unable to see and hear fast-moving equipment.
  • Ability to drive 20%.

Nice To Haves

  • A college degree is preferred.

Responsibilities

  • Exercises independent judgment and management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel in accordance with company policy and applicable collective bargaining agreements.
  • Directs and assigns work to foremen, supervisory clerks, and other operational personnel based on operational requirements and workforce availability.
  • Maintains working knowledge of applicable collective bargaining agreements and consistently interprets, administers, and enforces them in day-to-day operations.
  • Investigates workplace incidents, safety violations, and labor complaints; prepares reports and recommendations; and escalates matters to senior management as appropriate.
  • Determines workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
  • Manages the deployment of labor and equipment throughout the shift, adjusting assignments as conditions change to meet performance and operational commitments.
  • Monitors productivity against established standards, identifies performance gaps, and implements corrective action.
  • Reviews operational documentation and verifies equipment and gear are ready and compliant before operations begin.
  • Ensures the safety of assigned personnel and enforces company policy, terminal operating procedures, regulatory requirements, and safe work practices.
  • Plans, conducts, and documents daily safety meetings in coordination with Health, Safety & Environment personnel, and addresses identified hazards.
  • Ensures compliance with HAZMAT, OSHA, and other applicable regulatory requirements; reports incidents according to company and regulatory protocols.
  • Verifies that required PPE is worn by all personnel on the operation.
  • Ensures a respectful, discrimination-free work environment and promptly addresses workplace concerns or misconduct.
  • Serves as the primary coordination point during operations among vessel personnel, customers, agents, terminal staff, and labor.
  • Supports and troubleshoots terminal operating systems and ensures operational data accuracy.
  • Completes and submits shift production, payroll, safety, damage, and other required reports within established deadlines.
  • Performs additional supervisory and operational duties as required.
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