Operations Labor Manager

SSA Marine•Long Beach, CA

About The Position

The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe, efficient, compliant, and cost-effective use of union labor, equipment, and operational resources. The position exercises independent judgment and management authority over labor personnel and operational staff in accordance with company policies, operational requirements, and applicable collective bargaining agreements. The manager represents company management and is accountable for safety, security, productivity, labor relations, and operational execution.

Requirements

  • High school diploma or equivalent; equivalent management experience may be considered.
  • Valid driver's license.
  • Ability to obtain and maintain a TWIC card.
  • Current CPR certification.
  • Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching rules.
  • Demonstrated leadership experience.
  • Familiarity with computerized terminal operating systems.
  • Knowledge of applicable safety and accident-prevention codes and regulations.
  • Ability to direct a large, diverse workforce in a fast-paced operational environment.
  • Sound judgment and problem-solving skills under time pressure.
  • Ability to plan and organize work across varied hours, shifts, and days.
  • Effective communication with union workforce, management, and external stakeholders.

Nice To Haves

  • Preferably 3 years managing union labor in a comparable environment.

Responsibilities

  • Exercise management authority over hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel in accordance with company policy and applicable collective bargaining agreements.
  • Direct and assign the work of foremen, supervisory clerks, and other operational personnel based on operational requirements and workforce availability.
  • Interpret, administer, and enforce applicable collective bargaining agreements in day-to-day operations.
  • Investigate workplace incidents, safety violations, and labor complaints; prepare reports and recommendations; and escalate matters to senior management as appropriate.
  • Determine workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
  • Manage the deployment of labor and equipment throughout the shift, adjusting assignments as conditions change to meet performance and operational commitments.
  • Monitor productivity against established standards, identify performance gaps, and implement corrective action.
  • Review operational documentation and verify equipment and gear are ready and compliant before operations begin.
  • Enforce company policy, terminal operating procedures, regulatory requirements, and safe work practices, and remain accountable for the safety of assigned personnel.
  • Plan, conduct, and document daily safety meetings in coordination with Health, Safety & Environment personnel, and address identified hazards.
  • Ensure compliance with HAZMAT, OSHA, and other applicable regulatory requirements; report incidents according to company and regulatory protocols.
  • Verify that required PPE is worn by all personnel on the operation.
  • Ensure a respectful, discrimination-free work environment and promptly address workplace concerns or misconduct.
  • Serve as the primary coordination point during operations among vessel personnel, customers, agents, terminal staff, and labor.
  • Support and troubleshoot terminal operating systems and ensure operational data is accurate.
  • Complete and submit shift production, payroll, safety, damage, and other required reports within established deadlines.
  • Perform additional supervisory and operational duties as required.
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