Operations Labor Manager
About The Position
The Operations Labor Manager directs and coordinates assigned operations, ensuring the safe, efficient, compliant, and cost-effective use of union labor, equipment, and operational resources. The role exercises independent judgment and management authority over labor personnel and operational staff in accordance with company policies, operational requirements, and applicable collective bargaining agreements. The manager represents company management and is accountable for safety, security, productivity, labor relations, and operational execution. The manager directs workforce activities and labor relations, plans and adjusts staffing and equipment deployment, monitors productivity, and verifies operational documentation and readiness. The position is accountable for personnel safety, regulatory compliance, required safety meetings and reporting, and maintaining a respectful work environment. It also coordinates operations among vessel personnel, customers, agents, terminal staff, and labor; supports terminal operating systems; and completes operational reports. The position works rotating day, evening, and night shifts at multiple terminals. Schedules may be provided on short notice based on operations. The work environment can involve extreme hot or cold outdoor temperatures, heavy dust, occasional high noise, and hazards associated with fast-moving equipment. Driving is required for 20% of the work.
Requirements
- High school diploma or equivalent; equivalent management experience may be considered.
- Valid driver's license and ability to obtain and maintain a TWIC card.
- Current CPR certification.
- Working knowledge of terminal operations, cargo stowage and stability, and local union dispatching rules.
- Demonstrated leadership experience.
- Familiarity with computerized terminal operating systems.
- Knowledge of applicable safety and accident-prevention codes and regulations.
- Ability to direct a large, diverse workforce in a fast-paced operational environment.
- Sound judgment and problem-solving skills under time pressure.
- Ability to plan and organize work across varied hours, shifts, and days.
- Effective communication with union workforce, management, and external stakeholders.
- Ability to work rotating day, evening, and night shifts at multiple terminals, sometimes on short notice.
- Ability to work in extreme outdoor temperatures, extremely dusty conditions, and occasional high noise.
- Ability to work in an environment that may be hazardous to people unable to see and hear fast-moving equipment.
- Ability to drive 20%.
Nice To Haves
- Preferably 3 years managing union labor in a comparable environment.
Responsibilities
- Exercise management authority over hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel in accordance with company policy and applicable collective bargaining agreements.
- Direct and assign the work of foremen, supervisory clerks, and other operational personnel according to operational requirements and workforce availability.
- Interpret, administer, and enforce applicable collective bargaining agreements in day-to-day operations.
- Investigate workplace incidents, safety violations, and labor complaints; prepare reports and recommendations; and escalate matters to senior management as appropriate.
- Determine workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
- Manage labor and equipment deployment throughout the shift, adjusting assignments as conditions change to meet operational commitments.
- Monitor productivity against established standards, identify performance gaps, and implement corrective action.
- Review operational documentation and verify equipment and gear are ready and compliant before operations begin.
- Ensure the safety of assigned personnel and enforce company policy, terminal operating procedures, regulatory requirements, and safe work practices.
- Plan, conduct, and document daily safety meetings with Health, Safety & Environment personnel and address identified hazards.
- Ensure compliance with HAZMAT, OSHA, and other applicable regulations; report incidents according to company and regulatory protocols.
- Verify that personnel wear required PPE during operations.
- Maintain a respectful, discrimination-free workplace and promptly address concerns or misconduct.
- Coordinate operations among vessel personnel, customers, agents, terminal staff, and labor.
- Support and troubleshoot terminal operating systems and ensure operational data accuracy.
- Complete and submit shift production, payroll, safety, damage, and other required reports by established deadlines.
- Perform additional supervisory and operational duties as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
