Operations Internship

Pattern • Lehi, UT

7d • Hybrid

About The Position

Pattern is hiring an Operations Intern for a year-long hybrid internship based in Lehi, Utah. The schedule is full-time during the summer and transitions to part-time during the academic year. Under staff supervision, the intern will gain hands-on experience in operations, business intelligence, data analysis, ecommerce, and supply chain management. The intern will work alongside the Operations Business Intelligence Analyst and shadow other Operations team members, supporting reporting and analysis, inventory and order fulfillment workflows, and process documentation and improvement. The role includes ownership of a small project or analysis, with findings and recommendations shared with the Operations team. The intern reports directly to the Supply Chain Manager, who provides mentorship and guidance. Outstanding performance could potentially lead to a full-time position.

Requirements

• Currently pursuing a degree in Supply Chain Management, Operations Management, Business, Logistics, Industrial Engineering, Data Analytics, Information Systems, or a related field.
• Basic understanding of operations, supply chain, and business principles.
• Proficiency with Excel or Google Sheets, including formulas, pivot tables, and lookups; comfort working with large datasets.
• Natural curiosity and an analytical mindset, including investigating unusual numbers and checking work before sharing it.
• Strong attention to detail and ability to maintain accuracy when working with large volumes of data.
• Collaboration, trustworthiness, receptiveness to feedback, and eagerness to learn.
• Strong organization and communication skills, including explaining data and findings clearly to non-technical teammates, managing multiple priorities, and meeting deadlines.
• Ability to handle sensitive or confidential information with honesty and integrity.

Nice To Haves

• Familiarity with SQL, business intelligence, or data visualization tools; willingness and strong interest to learn them.

Responsibilities

• Work with the Operations Business Intelligence Analyst on reporting and analysis requests and shadow Operations department members.
• Pull, clean, and validate operational data from spreadsheets, internal systems, marketplaces, and fulfillment partners; maintain accurate and complete records.
• Build and refresh weekly and monthly reports, dashboards, and spreadsheets tracking inventory, order status, shipment timeliness, and fulfillment accuracy.
• Monitor inventory, orders, and shipments across marketplaces and fulfillment partners; identify data anomalies and trends and flag issues to the appropriate owners.
• Investigate ad hoc questions from Operations team members and present findings in clear, concise summaries.
• Document reporting logic, data definitions, and processes so others can understand and reuse the work.
• Identify opportunities to automate manual tasks and improve efficiency and accuracy.
• Own a small project or analysis and present findings and recommendations to the Operations team.
• Assist Operations staff with day-to-day activities and take on additional tasks or projects related to ecommerce operations, business intelligence, and supply chain management.
• Compile and analyze data, track information, and support the company or client.
• Follow assignments through in a timely manner, take ownership of projects, identify issues early, and propose solutions.
• Maintain accurate, well-documented reports; explain data and recommend next steps; seek feedback and apply it.

Benefits

• Mentorship and networking opportunities.
• Hands-on experience in business intelligence, data analysis, ecommerce operations, and supply chain management.
• Potential to be considered for a full-time position following outstanding internship performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed