About The Position

This role is responsible for managing and executing the implementation of operational processes, systems, and client solutions while supporting new client onboarding, system conversions, and product implementations. This role bridges business, operations, and technology to ensure smooth onboarding of new blocks of business, carriers, and product expansions. This role requires strong analytical skills, attention to detail, and the ability to collaborate across departments such as Operations, IT, Risk & Compliance, Finance, and Client stakeholders to deliver accurate and timely implementation outcomes and ensure seamless onboarding, data integration, and process optimization for new and existing clients.

Requirements

  • Strong analytical skills
  • Attention to detail
  • Ability to collaborate across departments such as Operations, IT, Risk & Compliance, Finance, and Client stakeholders

Responsibilities

  • Manage and execute the implementation of operational processes, systems, and client solutions
  • Support new client onboarding, system conversions, and product implementations
  • Bridge business, operations, and technology to ensure smooth onboarding of new blocks of business, carriers, and product expansions
  • Collaborate across departments such as Operations, IT, Risk & Compliance, Finance, and Client stakeholders to deliver accurate and timely implementation outcomes
  • Ensure seamless onboarding, data integration, and process optimization for new and existing clients
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